Lead Guest Services Agent

San Diego Mission Bay ResortSan Diego, CA
Onsite

About The Position

The Lead Guest Services Agent works side by side with your team of agents at the Front Desk, providing the ultimate guest life-cycle experience, assisting during arrival-departure and guest services during peak times. You also assist with scheduling and administrative tasks as needed.

Requirements

  • Experience in a similar size hotel.
  • Full service hotel experience, preferable in an upscale independent hotel.
  • Eager to learn and take pride in your work.
  • Reliable with flexible work schedule.
  • Ability to stand for long periods of time.

Responsibilities

  • Assisting during arrival-departure and guest services during peak times.
  • Assisting with scheduling and administrative tasks as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Free lunch
  • Free parking
  • On-Demand Pay - Your Pay before Payday
  • Travel discounts at partner Noble House Hotels around the country.
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