Lanai Air Lead Guest Service Screening Agent (Molokai)

Pulama Lanai

3h•Onsite

About The Position

Lanai Air is a critical component to delivering a “high quality-high touch” consistent service experience, providing seamless “point to point” travel between the Hawaiian islands. The Lead Guest Service Screening Agent plays a pivotal role by overseeing the day-to-day activities and assignments of Guest Service Screening Agents. This position also functions as the required Twelve Five Standard Screening Program (TFSSP) Screening Supervisor, responsible for supervising staff and equipment at screening locations and acting as the primary liaison to the Ground Security Coordinator (GSC) and Law Enforcement Officer (LEO). The company, Pūlama Lāna‘i, is dedicated to honoring the island's history and celebrating its future, with employees working with residents and businesses on Lanai and Oahu towards a shared vision. The organization values culture, collaboration, sustainability, economic diversity, community engagement, and land stewardship on Lanai.

Responsibilities

Responsible for the day-to-day activities and assignments of the Guest Service Screening Agents
Serve as the required Twelve Five Standard Screening Program (TFSSP) Screening Supervisor on duty
Oversee staff and equipment at each screening location
Serve as the primary liaison to the Ground Security Coordinator (GSC) and LEO
Conduct individual and business affairs in highest ethical and legal fashion
Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all
Build strong communication links with supervisors, peers, and employees
Continuously strive for excellence in the workplace, the Company environment, and as a Company representative
Comply with all Company policies and standards
Conducts business in alignment with the Mission, Vision, and Values of Pūlama Lāna‘i