Lead, Ground Operations

Veho•Indianapolis, IN

9d•$22 - $22•Onsite

About The Position

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners. Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery experience that's built for the modern era. We live by our leadership principles. We're looking for team members who are: obsessed over the customer, first-principles thinkers, builders at heart, intrinsically driven to win, and owners biased toward action. Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

Requirements

Owns a modern smartphone and can navigate apps on a smartphone daily.
Proficiency in technology platforms and tools relevant to logistics operations.
Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
Commitment to delivering exceptional experiences to team members and driver partners.
Willingness to complete a comprehensive background check
Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Nice To Haves

At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
Forklift certification and/or experience operating box trucks is preferred.

Responsibilities

Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
Works well in a fast-paced environment that is, at times, physically tasking
Demonstrate strong communication skills to effectively lead a shift.
Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.