Lead Golf Cart Attendant-Main Golf Shop-Full Time

Pinehurst CareersPinehurst, NC
Onsite

About The Position

This position helps supervise the golf cart staff and ensures that all golf cart operation duties and responsibilities are completed. Responsible for communication between golf cart operations and other golf operation departments during scheduled shift. Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Requirements

  • High school diploma or General Education Degree (GED); and a minimum 6 months related experience and/or training; or an equivalent combination of education and experience.
  • Must be aware of surroundings with an understanding of a golf environment.
  • Must have the ability to see and react to the surroundings including errant golf balls.
  • Ability to understand and follow proper golf etiquette while completing tasks.

Responsibilities

  • Report potentially unsafe conditions.
  • Assist Golf Cart Management with training employees; planning, assigning and ensuring work is completed; appraising and reporting performance to supervisor and manager; addressing complaints and resolving problems.
  • Provide punctual and consistent communication to supervisor and manager regarding daily operation.
  • Complete all department opening procedures, closing procedures, and any daily tasks assigned by the Golf Cart Supervisor or manager during shifts.
  • Ensure golf cart cleaning standards are adhered to including the coordination and execution of cart detailing programs.
  • Report any damage to golf carts to operations manager.
  • Conduct golf cart inspections & perform first echelon maintenance when necessary.
  • Maintain inventory of towels, tees, divot repair sand, and any necessary repair equipment.
  • Stage & detail golf carts each morning before play.
  • Fold towels and re-fill sand bottles to replace in clean carts.
  • Properly prepare golf carts in staging area for any corporate/group outings.
  • Keep golf cart return area (tunnel & member bag drop) clear of any traffic backups.
  • Thoroughly clean out all trash left in carts.
  • Wash any sand, dirt, or grass off the floorboards and exterior of the golf carts.
  • Detail golf carts on a regular basis as requested.
  • Return personal belongings left by Members, Guests, Visitors, Business Partners and fellow Employees to the Main Golf Shop.
  • Identify and retrieve abandoned carts.
  • Keep workspace clean each evening by taking out the trash, dirty towel bins, sweeping cart return areas, cleaning the wash ramp of any debris, and clearing out drains of any blockage.
  • Park all carts accounted for in the fleet and charge them each evening after play. Any missing carts must be reported.
  • Be aware of surroundings with an understanding of a golf environment.
  • Have the ability to see and react to the surroundings including errant golf balls.
  • Understand and follow proper golf etiquette while completing tasks.
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