Lead Global Sourcing Manager - CCA

General Motors•Warren, MI

3d•Hybrid

About The Position

The Lead Global Sourcing Manager - CCA is responsible for leading a team that drives innovative problem solving, commercial execution, process improvement, and customer-focused support across the business. This role provides day-to-day leadership, sets priorities, removes roadblocks, and builds team capability while ensuring strong execution against business objectives. The successful candidate will bring a customer service mindset, proven leadership experience, and the ability to coach junior buyers, influence across functions, and lead through change with speed, professionalism, and accountability.

Requirements

Bachelor's degree in Business Administration, Supply Chain, Finance, Communications, or a related field, or equivalent experience
Experience in purchasing, supply chain, operations, customer service, or a related business function
Experience coaching buyers or leading talent and developing cost savings initiatives
Experience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operations
Experience leading process improvement efforts that simplify work and improve customer outcomes
Ability to balance strategic thinking with day-to-day operational execution
Strong customer service orientation with a track record of building trusted relationships across the organization
Strong Technical capabilities including Data Mining and Analysis including knowledge of SQL, Tableau and MS Access
Ability to manage sourcing projects
High Analytic Capability in situations which are ambiguous and complex
Strong Senior Leadership presentation skills
High level of oral and written communications skills
Ability to work independently and as a member of cross-functional teams
Ability to lead a project from start to finish
Prior team lead, mentoring, or project leadership experience in a complex business environment
Experience coaching buyers or leading talent development initiatives
Experience working across Customer Care and Aftersales, purchasing, packaging, launch, or supply chain operations
Experience leading process improvement efforts that simplify work and improve customer outcomes
Ability to balance strategic thinking with day-to-day operational execution
Strong customer service orientation with a track record of building trusted relationships across the organization

Nice To Haves

5+ years of work experience in the related fields
Supply Chain, Finance/Engineering/Logistics Certifications

Responsibilities

Lead and develop a team supporting customer care and aftersales priorities across assigned workstreams
Coach junior buyers and developing team members on commercial judgment, systems, processes, and day-to-day problem solving
Reinforce a strong customer-first mindset in every interaction with internal stakeholders, suppliers, and cross-functional partners
Promote creative thinking and practical solutions to business challenges, supplier issues, and process gaps
Support escalations, remove roadblocks, and help the team resolve issues quickly with professionalism and urgency
Drive consistency in communication, documentation, and follow-through across team deliverables
Champion process simplification, standardization, and continuous improvement opportunities
Use data, dashboards, and operating metrics to monitor progress, identify risks, and improve execution
Build strong partnerships across Engineering, Supply Chain, Launch and Availability, Packaging, Finance, and Purchasing to align priorities and drive decisions