Lead, Global Facilities & Workplace Experience

StubHubNew York, NY
$165,000 - $200,000Hybrid

About The Position

The Lead of Global Facilities & Workplace Experience is responsible for creating, managing and continuously improving StubHub’s work environment to support team member productivity, well-being and engagement. This role combines strategic facilities management with a focus on team member experience, ensuring that workplace operations align with organizational goals.

Requirements

  • 10+ years of progressive experience in facilities, workplace operations, or corporate real estate, with at least 5 years in a leadership role.
  • Strong knowledge of building systems, workplace safety, and vendor management.
  • Demonstrated ability to design and deliver exceptional workplace experiences.
  • Excellent leadership, strong communication, and project management skills.
  • Experience managing multi-site operations and budgets.
  • Strategic thinker with a focus on operational excellence.
  • Strong problem-solving and decision-making ability.
  • Customer-service results orientated with a team member-first mindset.
  • Adaptable and innovative in a dynamic, fast-paced environment.
  • Collaborative leader who builds trust across teams.

Responsibilities

  • Lead, coach and manage the performance of the facilities and workplace experience team of office coordinators/administrators and managers across global office locations.
  • Develop a long-term workplace strategy aligned with business growth and hybrid work models.
  • Collaborate with leadership to translate culture into the physical workspace.
  • Track and report on key performance indicators related to facilities and team member experience.
  • Oversee the maintenance, safety and efficiency of all global company office locations.
  • Lead global vendor negotiations to secure cost-effective, scalable, and high-quality facilities agreements across diverse regions while balancing local requirements and global standards.
  • Manage vendor relationships for security, cleaning, food services and other workplace operations.
  • Responsible for the development and implementation of organization-wide programs to ensure compliance with health, safety, environmental, and building regulations.
  • Lead space planning, office moves, and renovations.
  • Develop and manage facilities budgets and forecasts.
  • Partner with People Experience Resources and IT to ensure a seamless onboarding experience for new team members.
  • Create policies and initiatives that foster collaboration and productivity.
  • Monitor workplace satisfaction through feedback loops, driving continuous improvement.

Benefits

  • Accelerated Growth Environment
  • Top Tier Compensation Package
  • Generous Paid Time Off
  • Comprehensive Benefits Package
  • 401k
  • Premium Health, Vision, and Dental Insurance options
  • Equity
  • Paid parental leave
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