Lead Generator - Frederick, MD
McCrea Heating & Air Cond•Greencastle, PA
•$18 - $20•Onsite
About The Position
The Lead Generator is responsible for engaging retail customers and generating qualified leads for McCrea Heating & Air Conditioning Services. This customer-facing role involves initiating conversations with customers, identifying heating and cooling needs, promoting the company’s HVAC services, and scheduling appointments for equipment replacements, upgrades, or consultations.
Requirements
- Strong verbal communication and interpersonal skills.
- Comfortable approaching and engaging with customers in a retail environment.
- Friendly, outgoing, professional, and customer-focused demeanor.
- Self-motivated, dependable, and able to work independently.
- Reliable transportation to and from the assigned work location.
- Ability and willingness to learn company services, products, and lead-generation processes through training.
- Ability and willingness to work a flexible schedule, including evenings and weekends.
Nice To Haves
- Previous retail, customer service, sales, or lead-generation experience preferred but not required.
Responsibilities
- Greet and engage retail customers in a friendly, professional, and approachable manner.
- Initiate conversations with customers to identify potential heating and cooling needs and interest in HVAC services.
- Promote McCrea Heating & Air Conditioning Services and educate customers on available HVAC services and solutions.
- Identify qualified sales opportunities and schedule appointments for HVAC consultations, equipment replacements, or upgrades.
- Work collaboratively with store personnel to maximize lead-generation opportunities and maintain a positive customer experience.
- Accurately record customer information, leads, and scheduled appointments in accordance with company procedures.
- Meet established lead-generation and appointment-setting goals.
- Participate in training to develop product knowledge, customer engagement, and sales skills.
- Assist with the setup, maintenance, and breakdown of promotional materials and displays as needed.
- Maintain a professional appearance and demeaner while representing the company positively while interacting with customers.
- Contribute ideas and feedback to improve lead-generation strategies and customer engagement.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Company-Paid Life Insurance
- Supplemental Insurance Options
- Short-Term Disability (STD)
- Paid Time Off (PTO)
- Training and Professional Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
