Lead Generation Specialist (No Sales Req'd) (55003)

SEER GROUP•Portland, OR

13d•Onsite

About The Position

Columbia NW Heating is hiring a part-time Home Depot Brand Ambassador inside the Home Depot located at Mall 205 in Portland. Your job is simply to talk with homeowners, answer basic questions, and schedule free in-home estimates for our HVAC team. You are not selling anything and you are not responsible for closing sales. You will be the first point of contact for customers exploring home comfort solutions. Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule in-home consultations with our expert technicians. No selling, pressure, or closing required — just genuine connection and helpful guidance. This role is a great fit for: Retail associates, College students, Outgoing retirees, Anyone interested in getting into sales without sales pressure. This role is NOT: Not door-to-door, Not high-pressure sales, Not telemarketing, Not commission-only.

Requirements

You approach challenges with problem-solving and good judgment.
You stay organized, manage your time well, and maintain an upbeat attitude.
You communicate clearly, present confidently, and build rapport easily.
You’re motivated by goals and enjoy helping customers find solutions that truly meet their needs.

Responsibilities

Be the Face of the Brand: Warmly greet and engage shoppers, representing The Home Depot with professionalism and authenticity.
Set Appointments with Ease: Use our user-friendly mobile app to book in-home consultations for HVAC evaluations—no sales pitches required.
Educate & Inform: Distribute brochures and explain the benefits of our HVAC products and services in a clear, friendly way.
Collect Customer Insights: Capture feedback and share insights that help improve customer experience and engagement.
Collaborate with Teams: Partner with Sales and Service teams to ensure smooth follow-up and high-quality customer interactions.