Lead Fulfillment Associate

ShipBob, Inc.•Fort Worth, TX

1d•Onsite

About The Position

As a member of the ShipBob Team, you will grow with an Ownership Mindset, championing continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career. This role reports to the Area Manager who also serves as the backup for this role. ShipBob is honored to be named a 2025 Top Workplace within the Distribution Industry. Check it out here: https://topworkplaces.com/award/distribution/2025/500-999/. As an associate you will be working within one of several teams: Receiving, Picking, or Packing. The Receiving team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are receiving owned as well. Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming. The packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness.

Requirements

Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time.
Ability to lift up to 50 lbs without restriction.
Able to stand and walk continuously during and up to a 8-10 hr shift.
Able to bend, stoop, reach above, and push/pull frequently.
Willing to get your hands dirty to get a task completed.
Ability to adapt to change quickly.
Extremely detail oriented.
Ability to quickly understand new processes and identify operational opportunities.
Must be 18 or older.

Nice To Haves

Previous warehouse experience is not required.
Looking to get your foot in the door with a rapidly growing start-up company.

Responsibilities

Accept customers’ new inventory and own the entire process of getting that inventory put away and accepted into our system.
Communicate arrivals and any exceptions.
Deliver products to the next stage of the process quickly and accurately.
Ensure the quality of each and every shipment as well as packing the items correctly.
Handle, store, and distribute products in a manner that maintains their safety, quality, and legality.
Follow all standard operating procedures.
Report any concerns related to product condition or integrity.
Support traceability through accurate record-keeping.
Contribute to a culture of continuous improvement and product safety awareness.
Help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently.