Goodman Dermatology - Lead Front Office Specialist - Jasper

AQUA DERMATOLOGY MANAGEMENT LLC•Jasper, GA

13d•Onsite

About The Position

Goodman Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Medical Receptionists are the first point of administrative contact for patients in the office. They perform a variety of essential office functions, such as greeting patients, scheduling appointments, and checking patients in and out.

Requirements

High School Diploma or equivalent.
Excellent oral communication skills; communicates effectively.
Must be able to work well independently but ask for help when needed.
Ability to analyze and interpret information, and interact and decipher information telephonically and electronically.

Nice To Haves

1 -2 years of medical office experience preferred.
Bilingual candidates are encouraged to apply.

Responsibilities

Greets and welcomes patients upon arrival for their appointments.
Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment.
Accurately collects and applies payments for services and products.
Answers the phone in a polite, consistent manner, using proper telephone etiquette; directs calls as necessary.
Facilitates patient flow by notifying clinical staff of patient arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out of appointments.
Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
Learns new products and maintains an accurate inventory of all items.
Ensures a positive experience for each patient through excellent customer service practices.
Verifies patient health benefits with approved healthcare companies.
Responsible for scheduling appointments
Sends out and receives medical records and referrals for patient care.
Keeps the reception area clean and organized.
Works in a team environment to accomplish everyday tasks in a collegial manner.
Other duties as assigned.