Lead Forward Deployed Engineer (P4570)

8451 • Chicago, OH

1d • Onsite

About The Position

We are seeking a Lead Forward Deployed Engineer (FDE) to join our AI Software Development Lifecycle (SDLC) team and enable evolution of software development using AI tooling across Kroger and 84.51˚. The AI SDLC team provides access to Agentic Coding harnesses and agentic coding best practices in collaboration with Security, functional SDLC advisors, and development teams across the enterprise. The AI SDLC team also helps maintain an internal marketplace of Plugins for AI tooling, in tandem with teams offering other supporting services for AI Agents. This role provides an opportunity to shape how thousands of developers adopt AI within a large enterprise. As a Forward Deployed Engineer (FDE), you will spend time embedded directly with delivery teams and collaborating with platform and security stakeholders. Success for this role means accelerating AI-enabled SDLC - writing code alongside developers, finding where our AI tooling or policy falls short in their workflows, and turning that friction into platform improvements which scale across Kroger and 84.51˚. This is a generalist Software Engineer role spanning the Software Development, Observability, DevOps, Security, and Developer Experience domains. This role is hands-on and is expected to both provide technical leadership and to produce code.

Requirements

• 4-year degree in a technology related discipline (Computer Science, Computer Engineering, Information Systems, etc.) or equivalent work experience
• 5+ years of experience producing high-quality software on Agile development teams. (Python and Java preferred)
• 5+ years of experience with public cloud technologies (Azure preferred)
• 3+ years of experience in Platform Engineering, DevEx, or related roles
• Demonstrable experience working with Coding Agent Harnesses and related tooling in an enterprise setting (Claude Code, Codex, Cursor, etc.)
• Strong interpersonal and communication skills with demonstrated experience leveraging these skills with technical teams and non-technical business units
• Desire to learn new technology and grow across different areas of technology
• Familiarity with AI-related concepts such as LLMs, Agents, Model Context Protocol (MCP)

Nice To Haves

• Strong technical writing, documentation, or functional research skills
• Experience developing AI-powered features or applications
• Experience developing CI/CD workflows or other similar automations contributing to code safety and reliability
• Experience working with IAC systems, eg. Terraform/Spacelift, Kubernetes, Helm, etc.

Responsibilities

• Exemplify best-practice for software delivery with Agentic Coding tools (such as Claude Code
• Regularly document and present learnings gleaned from embedded work or experiments to the AI Enablement organization
• Ensure accurate observability of adoption and usage patterns of agentic Coding tools using Datadog, Dynatrace or other related observability tools
• Bridge the gap between Platform offerings and User adoption or usage patterns, discovering and documenting any gaps in capability and experience
• Closely monitor and maintain our internal Plugin Marketplaces or similar to enhance usability of offerings
• Ensure we hit SLAs and lead incident management procedures
• Engage with other technology, infrastructure, and product teams as necessary to complete tasks
• Participate routinely in team on-call rotation and customer support during business hours

Benefits

• Medical: with competitive plan designs and support for self-care, wellness and mental health.
• Dental: with in-network and out-of-network benefit.
• Vision: with in-network and out-of-network benefit.
• 401(k) with Roth option and matching contribution.
• Health Savings Account with matching contribution (requires participation in qualifying medical plan).
• AD&D and supplemental insurance options to help ensure additional protection for you.
• Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year.
• Paid leave for maternity, paternity and family care instances.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree