Lead Food Service Worker

University of Texas at Austin • Austin, TX

1d • $41,600 • Onsite

About The Position

The Lead Food Service Worker supports the daily operations of the varying types of food service operations. Assists in leading dining staff by ensuring high-quality food preparation, compliance with food safety, and overall customer service.

Requirements

• Two years of experience working and preparing food in a restaurant, commercial, or institutional facility.
• Experience training or leading staff in a restaurant, commercial, or institutional food facility.
• Experience with operating standard kitchen equipment.
• Ability to complete and maintain Food Safety Training required by University Housing and Dining.
• Relevant education and experience may be substituted as appropriate.

Nice To Haves

• Three or more years of experience working and preparing food in a restaurant, commercial, or institutional facility using commercial kitchen equipment.
• Two years or more of experience as a cashier in a food service operation utilizing point-of-sale (POS) systems
• One or more years of experience training or leading staff in a restaurant, commercial, or institutional food facility.
• Customer service experience in a high-volume food service operation.
• Experience following recipes.
• Basic computer skills.
• Ability to multi-task and work with little supervision.

Responsibilities

• Assist in leading dining staff by providing direction during meal service and ensuring assigned tasks are completed efficiently.
• Train new and existing staff on proper food handling, safety procedures, customer service expectations, and station setup.
• Manage daily area work assignments ensuring smooth workflow.
• Communicate professionally and effectively with staff, supervisors, and/or customers throughout shift.
• Maintain current knowledge of all areas of responsibility.
• Provide support throughout the dining units as needed.
• Assist in preparing, cooking, and serving a variety of meals in a high-volume, fast-paced environment.
• Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment.
• Read, follow, and execute recipes based on culinary standards.
• Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality.
• Set up, stock, clean, and replenish the serving area before/during service.
• Break down and clean all serving areas, workstations, and equipment after service.
• Restock shelves, beverage stations, and convenience store merchandise as needed.
• Ensure detailed cleaning tasks are completed throughout the shift.
• Track inventory levels, assist with ordering supplies, and minimize food waste.
• Provide excellent customer service to internal and external customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor.
• Operate the point-of-sale (POS) system, process meal plan, cash, and credit card transactions accurately.
• Monitor food presentation and quality, maintaining portion control and attractive display standards.
• Ensure compliance with food safety and sanitation guidelines.
• Store food in designated areas following wrapping, dating, and rotation procedures.
• Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service.
• Avoid cross-contamination and actively monitor food levels and quality.
• Follow work safety guidelines and utilize proper PPE as needed.
• Maintain cleanliness and organization of kitchen, service areas, and dining spaces.
• Maintain and replenish service supplies, including condiments and napkins.
• Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms. Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows.
• Report emergencies and equipment issues.
• Adhere to University policies regarding time and attendance, training, and compliance.
• Complete and maintain required food safety training, including Texas Food Handler Safety.
• Adhere to UHD cash handling guidelines.
• Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes.
• Other duties as assigned.

Benefits

• 100% employer-paid basic medical coverage at hire
• Free Capital Metro bus rides
• Retirement contributions
• Uniform provided
• Longevity pay
• Paid vacation, sick time, and holidays
• Career growth & professional development
• Shift differential pay ($2.00 per hour for designated evening and weekend shifts)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed