Lead Field Service Technician

Honeywell•Ottawa, ON

9d•Onsite

About The Position

We have an immediate opening for a Security Tech at our Kanata office Reporting directly to the Service Manager, you will be responsible for responding to, and resolving service calls, providing technical support and solving problems for Honeywell customers located across Eastern Ontario. This is your chance to join an outstanding organization in which you will receive competitive pay and benefits. This position will provide the opportunity to further your career and develop your technical skills in an exciting and challenging atmosphere. Additional responsibilities related to the technical delivery of small service jobs, time and material work and preventive maintenance may be assigned as well. These customers will have various products installed that fall into life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors. Share knowledge of Honeywell solutions to improve efficiencies and team ability. Become a technical specialist for sophisticated Honeywell solutions/product offerings.

Requirements

Electrical / Electronic diploma or experience with fault finding/repairs of electronic equipment or maintenance of IT systems including hardware and software (server management, network configuration/troubleshooting, etc)
Must be eligible for CGP clearance

Responsibilities

Responding to and resolving service calls
Providing technical support and solving problems for Honeywell customers
Technical delivery of small service jobs, time and material work and preventive maintenance
Ensuring system up-time and efficiency
Interacting directly with end-users, peers, and competitors
Sharing knowledge of Honeywell solutions to improve efficiencies and team ability
Becoming a technical specialist for sophisticated Honeywell solutions/product offerings