About The Position

As a Lead Field Service Technician, you will lead the installation, commissioning, maintenance, and troubleshooting of Building Automation Systems (BAS) and Fire Alarm/Life Safety Systems. You will provide technical leadership to field teams, resolve complex customer issues, ensure compliance with applicable codes and standards, and drive operational excellence while delivering exceptional customer service. Honeywell Building Automation provides products, software, solutions, and technologies that help building owners and occupants keep facilities safe, energy efficient, sustainable, and productive. Its offerings include building control and optimization software, energy management systems, access control, video surveillance, fire products, and system installation, maintenance, and upgrades.

Requirements

  • At least 5 years of experience installing, commissioning, troubleshooting, and servicing Building Automation Systems (BAS), Fire Alarm Systems, or related building technologies.
  • At least 5 years of experience diagnosing and resolving complex controls, software, hardware, and network issues.
  • At least 5 years of experience leading field service projects or technical teams in a customer-facing environment.
  • At least 5 years of experience performing testing, inspections, preventive maintenance, and system commissioning.
  • At least 5 years of experience interpreting technical drawings, schematics, specifications, and applicable codes.
  • Strong knowledge of BAS, Fire Alarm/Life Safety systems, and NFPA standards.
  • Strong customer-facing, communication, and leadership skills.

Nice To Haves

  • NICET Fire Alarm certification.
  • Experience with Honeywell XLS3000 and similar fire alarm platforms.
  • Knowledge of NFPA codes and compliance requirements.
  • Experience leading installation, retrofit, or modernization projects.
  • A track record of improving service performance and operational efficiency.
  • Commitment to continuous learning and professional development.

Responsibilities

  • Install, commission, maintain, and repair BAS and Fire Alarm systems.
  • Troubleshoot and resolve complex system issues on-site and remotely.
  • Support and mentor field service technicians.
  • Work with customers, contractors, and internal teams to deliver solutions.
  • Perform testing, inspections, and preventive maintenance.
  • Ensure compliance with NFPA codes, safety standards, and company policies.
  • Maintain service documentation and project records.
  • Lead service projects and manage multiple priorities.
  • Train customers on system operation and maintenance.
  • Drive continuous improvement and service best practices.

Benefits

  • Employer-subsidized medical, dental, vision, and life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) match.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Employee Assistance Program (EAP).
  • Educational assistance.
  • Parental leave.
  • Paid time off for vacation, personal business, sick time, and parental leave.
  • 12 paid holidays.
  • $5,000 sign-on bonus.
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