Lead Field Service Technician - Fire Alarms Systems
About The Position
As a Senior Field Service Professional – Fire Systems for our Service team, you will be tasked with responding and resolving complex service calls, providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the fire systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency. You will report directly to our Sr. Field Service Supervisor in Morrisville, NC. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Requirements
- Respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers.
- Technical delivery of small service jobs, time and work material, and preventive maintenance.
- Customers will have various products installed that fall into fire systems category as well as their associated computer systems.
- Ensure system up-time and efficiency.
Responsibilities
- Commission Honeywell Fire Systems solutions by installing pre-engineered software, performing system checkouts, and ensuring accurate system operation per specifications.
- Troubleshoot and resolve hardware/software issues, including redesign or re-engineering when needed.
- Drive continuous improvement in commissioning practices by leveraging Honeywell Operating System techniques and productivity tools.
- Collaborate with contractors, customers, and design/engineering teams to ensure proper scope alignment, hardware/software configuration, graphics, and as-built documentation.
- Support project and sales teams by conducting surveys, identifying retrofit opportunities, and presenting high-level integrated solutions to customers and consultants.
- Perform hazard and risk assessments in line with Honeywell safety policies and regulatory requirements.
- Maintain clear, accurate documentation and project records throughout the lifecycle.
Benefits
- Assigned a service vehicle
- Fleet card for fuel, maintenance and repairs for business use
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
