Lead Field Service Technician - Access Control/CCTV

Honeywell • Indianapolis, IN

11h • Onsite

About The Position

The Lead Field Service Technician is responsible for leading the installation, maintenance, troubleshooting, and repair of electronic security systems, including access control, CCTV/video surveillance, intrusion detection, intercom, and related low-voltage systems. This role serves as the technical lead for field operations, providing guidance to technicians, ensuring quality workmanship, and delivering exceptional customer service while maintaining compliance with company and industry standards. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Technical lead for field operations.
• Guidance to technicians.
• Quality workmanship.
• Exceptional customer service.
• Compliance with company and industry standards.
• Technical skills to optimize service delivery and enhance customer satisfaction.

Responsibilities

• Leading the installation, maintenance, troubleshooting, and repair of electronic security systems, including access control, CCTV/video surveillance, intrusion detection, intercom, and related low-voltage systems.
• Serving as the technical lead for field operations.
• Providing guidance to technicians.
• Ensuring quality workmanship.
• Delivering exceptional customer service.
• Maintaining compliance with company and industry standards.
• Impacting the security and safety of our customers by ensuring the proper installation, maintenance, and troubleshooting of access control and CCTV systems.
• Optimizing service delivery and enhancing customer satisfaction through leadership and technical skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed