Lead Field Service Representative

Water Technologies•Bloomfield, IL

3d•Remote

About The Position

As a Lead Field Service Representative, you will be providing operations, maintenance & repair expertise on water treatment systems at a variety of customer sites. This critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, ultrafiltration (UF), wastewater, etc. To be successful in this profession, you’ll need to have strong mechanical/electrical/chemical and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more... This is a traveling role that will assist and cover our clients throughout the Great Lakes region including: Michigan, Northern Indiana, Northern Illinois, Wisconsin, Minnesota and Iowa. Candidates must live within that territory to be considered.

Requirements

High School Diploma / GED
Demonstrated ability to work independently and remotely with project teams
Valid Driver's License
Strong mechanical/electrical/chemical and problem-solving skills
Accountability
Customer Service
Strong Communication
Computer Proficient
Handle multiple, shifting demands professionally, adapting to dynamic business & industry situations.
Be a considerate listener and clearly communicate ideas and solutions in a professional manner.
PLC Programming

Nice To Haves

Bachelor's degree in a relevant field (STEM)
5+ years of experience in a field service, plant production or technical support role.
Strong problem-solving, analytical, and critical thinking skills.
Excellent communication, interpersonal, and leadership abilities.

Responsibilities

Operate, monitor, and optimize equipment performance
EHS (Environment Health & Safety) is always at the core of every activity and process
Conduct maintenance and calibration activities
Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
Monitor and maintain chemical injection systems
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
Consult with customer management and operation teams
Ensure contract compliance of volume and quality specifications
Other duties as required