Lead Family Peer Advocate

AccessCNY • Syracuse, NY

1d • $26 - $27 • Onsite

About The Position

We are looking for a proactive employee to oversee and support Family Peer Advocate (FPA) staff providing family engagement, advocacy, outreach, and support services to children, youth, and families involved in behavioral health, developmental disability, education, child welfare, and related systems.

Requirements

• High school diploma/GED, required.
• Family Peer Advocate certification, required.
• Experience working with children, youth, and families, involved in behavioral health, developmental disability, education, child welfare, or related systems, required.
• Must have a valid NYS driver’s license in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs.

Nice To Haves

• Associate degree, preferred.
• Minimum of two years’ experience in family support, peer advocacy, care coordination, community-based services, or a related field, preferred.
• Knowledge of community resources and child-serving systems preferred.

Responsibilities

• Provide direct supervision, performance management, coaching, and professional development support to Family Peer Advocate staff
• Assist with onboarding, orientation, scheduling, and staff development activities
• Support FPAs with engagement strategies, crisis support, advocacy efforts, and community coordination challenges
• Promote trauma-informed, family-driven, culturally responsive, and person-centered practices across the team
• Meet with staff regularly to review implementation, progress, barriers, and service coordination needs
• Provide direct family support, advocacy, and engagement services, as needed
• Participate in an on-call rotation as assigned to provide consultation, support, and linkage to resources for families experiencing urgent needs or crisis situations
• Provide consultation, guidance, and support to Family Peer Advocate staff regarding family engagement, advocacy, resource navigation, and service coordination activities
• Support implementation of System of Care initiatives and community
• Complete incident reports thoroughly and within expected timeframes
• Maintain compliance with agency, state, federal, and program regulations
• Provide person-centered, quality, services
• Ensure compliance with federal, state, and local employment laws and regulations, as well as with company policies
• Perform Other Duties as Assigned

Benefits

• health, dental and vision insurance
• 401(k) match upon hire
• PTO
• 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED