Lead Facility/Event Support Worker

Carbondale, City of•Carbondale, IL

12d•Onsite

About The Position

This is a regular, full-time position responsible for overseeing the day-to-day cleaning and maintenance operations of a civic center facility. The role involves supervising a team of facility/event support workers, ensuring all cleaning tasks are completed efficiently and to a high standard. This includes routine cleaning, special event setups, and managing cleaning supplies and equipment while adhering to safety protocols and building guidelines. The Lead Facility/Event Support Worker is supervised by the Civic Center Manager.

Requirements

High school diploma or equivalent.
Verifiable experience in supervisory roles within a facility/event work setting.
Knowledge of cleaning techniques and procedures.
Verifiable custodial experience.
Must have and maintain a valid Illinois driver’s license.
Must pass a police background check and drug screening.

Nice To Haves

Event experience desired.

Responsibilities

Assign cleaning tasks to facility/event support worker staff based on daily schedules and priorities.
Monitor the performance of facility/event support worker staff, providing feedback and coaching as needed.
Address any cleaning quality issues and ensure compliance with established standards.
Train new facility/event support worker staff on proper cleaning procedures and equipment usage.
Conduct thorough daily inspections of the Civic Center to identify cleaning needs and prioritize tasks.
Oversee and perform daily cleaning activities, including sweeping, mopping, vacuuming, dusting, trash removal, and restroom sanitation.
Coordinate special event cleaning and setup, including furniture arrangement, carpet protection, and post-event cleanup.
Manage the cleaning of high-traffic areas, public restrooms, and common spaces done daily.
Monitor cleaning equipment and supplies inventory, ordering replacements as necessary.
Perform basic maintenance on cleaning equipment and report any malfunctions to appropriate personnel.
Ensure proper storage and handling of cleaning chemicals according to safety guidelines.
Enforce safety procedures among facility/event support worker staff, including proper use of personal protective equipment (PPE).
Report any safety hazards or facility maintenance issues to the appropriate department.
Ensure compliance with local building codes and cleaning standards.
Maintain cleaning schedules and work assignments.
Track cleaning supplies usage and budget.
Maintain cleaning logs and documentation as required.
Collaborate with facility management on cleaning projects and special event coordination.
Dry and wet mop tile floors, clean glass (interior and exterior), dust, clean blinds.
Clean and sanitize bathrooms, including toilets, sinks, and urinals; fill/refill soap containers, toilet tissue, paper towels.
Clean kitchen appliances, including stove, range, ovens, refrigerators, sinks, grease traps, wash trash cans and install plastic liners.
Perform exterior work including mowing with a push-type powered mower, string trimming, snow and ice removal using shovels and scrapers, policing the grounds, and cleaning up debris and leaves.
Perform minor equipment maintenance and repairs per manufacturer's literature.
Replace burned-out light bulbs and fluorescent tubes.
Empty trash cans into dump carts, empty dump carts into dumpsters, and clean and sanitize empty trash cans.
Implement written and verbal instructions from Civic Center Managers.
Set up audio-visual equipment and set up tables and chairs according to instructions.
Assist tenants and staff with delivery of supplies and materials.
Assist staff and tenants with event set-ups.
Effectively communicate with Civic Center Managers and co-workers both orally and in writing.
Interact courteously and tactfully with the general public.
Provide access to the City Hall/Civic Center for scheduled weekend and evening events on a call-in basis.
Perform other duties as assigned for the overall operation of the Civic Center.