Lead Expert - Detroit Twelve Oaks

Peloton•Southfield, MI

12d•Onsite

About The Position

This role will be eligible to participate in the monthly commission compensation plan. All full-time team members are eligible for benefits beginning on their date of hire. This includes medical, dental, vision, 401k, tuition reimbursement, mental health sessions, and more. As a Peloton Lead Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, lead generation, and CRM management, while also stepping up to coach peers in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience.

Requirements

2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets
Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority
Highly organized with experience managing a book of business and auditing leads within a CRM platform
Passion for health and wellness

Responsibilities

Consistently meet and exceed individual monthly sales targets and commission accelerators
Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales
Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates
Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent
Facilitate engaging, hands-on product demonstrations that build customer confidence
Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty
Contribute to essential daily operations, including inventory management, visual merchandising, and event setup