Lead Executive Assistant

Fragomen•Phoenix, AZ

1d•Hybrid

About The Position

Fragomen is the world’s leading provider of immigration services, combining sophisticated technological tools with deep expertise to navigate complex immigration challenges. With offices worldwide, the company is committed to delivering exceptional client service and fostering an inclusive and innovative work environment. The role is for a quality-focused, forward-thinking Lead Executive Assistant to join the Phoenix office. This hybrid position extends beyond traditional executive assistant duties, incorporating strategic partnership, technical support, reporting, and leadership of the local administrative team to drive operational excellence and support effective decision-making. The ideal candidate prioritizes quality, thinks proactively, and identifies opportunities for process and team improvement. This individual acts as a strategic thinker, problem solver, and trusted collaborator to executive leadership, anticipating needs, staying ahead, and providing guidance to administrative professionals. The role also requires a collaborative leader who values teamwork, mentors others, and fosters a positive, high-performing administrative culture, understanding that strong outcomes are achieved through coordination, shared accountability, and clear communication.

Requirements

Minimum of 10 years of experience in an executive assistant or similar role.
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
Strong analytical and problem-solving skills, with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and reporting tools.
Excellent written and verbal communication skills.
Demonstrated ability to handle confidential information with discretion and professionalism.

Nice To Haves

Bachelor’s degree in Business Administration or Management preferred.
Experience in chief of staff or strategic support roles is highly desirable.
Experience working in a legal, professional services, or multinational organization is a plus.

Responsibilities

Provide comprehensive administrative support to senior leadership, including calendar management, travel arrangements, meeting coordination, and correspondence handling.
Serve as the primary point of contact for internal and external stakeholders on matters pertaining to the executive.
Draft, edit, and review documents, presentations, and reports.
Act as a strategic partner to senior leadership, driving initiatives, managing priorities, and aligning organizational goals.
Coordinate cross-functional projects and ensure timely delivery of key milestones.
Facilitate executive team meetings by preparing agendas, capturing meeting notes, and tracking action items.
Support decision-making by gathering and analyzing relevant data and preparing concise briefings.
Provide oversight, leadership, and day-to-day guidance to the administrative team.
Set clear expectations, priorities, and standards for administrative support across the office.
Serve as a resource and mentor to administrative professionals, supporting skill development, problem-solving, and performance improvement.
Promote consistency, collaboration, and best practices across administrative workflows and processes.
Partner with office and firm leadership on administrative coverage planning and onboarding.
Assist in the preparation and delivery of technical presentations and reports.
Collaborate with IT and other departments to ensure executives have the tools and resources needed for efficiency.
Manage and oversee systems and platforms used by the executive team, ensuring data integrity and proper utilization.
Generate, analyze, and distribute operational and strategic reports to support leadership decision-making.
Maintain dashboards and other reporting tools, ensuring accuracy and relevance.
Support the preparation of materials for board meetings and other key presentations.

Benefits

Commitment to promoting diversity, inclusion and equal opportunity for all employees and applicants.
Fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.
Focus on Responsible Business Practices.
Driving innovation and change.
Respect for colleagues, embracing diversity, and empowering others.
Pursuing an equal, diverse, and inclusive workforce, recognized as leaders in diversity in the industry.
Deep history of giving back to the communities where employees live and work, including serving the less fortunate by providing advice and community support.
Corporate Social Responsibility, considering the impact of business decisions on people, planet, communities, and clients.
Focus on sustainability in business operations and practices to minimize environmental impact.
Firmwide initiatives that support the health and wellness of people, including programs to address work-life balance and benefits covering a wide range of well-being needs.
Hybrid & Remote work arrangements through the #FragomenWorks program.
Feedback Works process including three managerial check-ins per year for career progression.
Unique learning programs: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.