Lead Evening Tour Guide

Historic Tours of America•St. Augustine, FL

5h•$25

About The Position

Old Town Trolley tours of St. Augustine voted BEST EMPLOYER! Named one of the Top 3 Employers and Best Leadership in St. Augustine. Proud winner of the Chamber Member of the Year and Florida’s First Coast Tourism Impact Award. Join the team everyone's talking about! Have fun as you bring to life the ghoulish past of our premier frightseeing Ghosts & Gravestones tour! Share the eerie side of our region's history and entertain guests by taking them on a journey back in time by touring the most haunted places in the city! Supervise others while ensuring the operation runs smoothly! Expand your performance repertoire as an actor and historical interpreter at the Ghosts & Gravestones tour ® Position Summary The Lead Evening Tour Guide ensures our guests feel welcomed and glad they have chosen our company to entertain them! They assist in historical research, theatrical direction, must have creativity to write and improve scripts and tour presentations, and help with costuming and prop acquisition. This position requires a good sense of responsibility to lead and manage others with the ability to motivate the team and promote a harmonious workplace.

Requirements

Ability to motivate, develop, and direct people as they work
Ability to read, write, and speak clear English in order to communicate with co-workers and the general public
Ability to identify, gather and analyze information, exhibit sounds and accurate judgement, and make timely decisions
Ability to memorize the scripted story and stage direction, and work safely while wearing a themed costume
Must pass pre-employment MVR/background check and substance abuse testing
Valid DOT physical required
Demonstrated experience in acting, stagecraft, set design, directing and creative writing are required.
Valid Florida Class C or higher CDL with passenger endorsement. (Will train to acquire a CDL. Must obtain a CDL in the first month of employment.)
Acceptable driving record for past three years.
Successful candidates must undergo a drug test and a background search

Nice To Haves

Interest in history is helpful.

Responsibilities

Assist with researching and creating route changes in the nightly tour
Communicating with managers of other departments (Sales, HR, Safety, etc) to ensure proper tour scheduling
Assist the Manager in supervising employees, aiding in scheduling, staff assignments, hiring, training, and yearly reviews.
Ensure the staff maintains order when guiding crowds through the interior of venues.
Address and resolve customer issues
Aid employees in the development of historical characters and approve all costumes, props, and dialects used to ensure historical accuracy and quality within company standards.
When Necessary, must be able to perform as a Ghost Host or as a Ghost Tour Driver

Benefits

Competitive pay and paid training: $25 per hour
All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

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