Lead Esthetician

Four Seasons Hotels and Resorts•New York, NY

3d•Onsite

About The Position

The Lead Esthetician assists by overseeing all treatment aspects of the spa and assisting service providers. Provides relaxing and thorough massages, facials, and body treatments to guests of the spa that uphold the standards of the Four Seasons Hotel.

Requirements

High school degree preferred
Current State of New York Massage Therapy License
Minimum of 5 years of experience as Esthetician in a luxury spa setting.

Responsibilities

Follow all standards set in place by Four Seasons for sequence of service, etc.
Able to utilize Book4Time and/or any computerized applications.
Clean and properly flip the treatment room after each service.
Maintain and neat and quiet work area at all times.
Maintain a well-stocked treatment room at the end of each shift.
Have knowledge of each area of the Spa and Fitness Center and provide information to guests about services offered in the Spa as well as the Hotel.
Perform all treatments assigned to your shift.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
Have knowledge of retail offerings and be prepared to make appropriate recommendations to guests.
Provide professional massages and body treatments for any guest/resident.
Provide professional in room massages if required by a guest/resident.
Respond appropriately in any hotel emergency or safety situation.
Perform others tasks or projects as assigned by hotel management and staff.
Adhere to meal break policy and follow proper payroll procedures.
Creates a team of service providers to meet all aspects of professionalism and service demands.
Maintains a fully staffed department by recruiting, interviewing, training and assist with scheduling service provider staff.
Responsible for end of month manual inventory of product.
Responsible for maintaining par levels for professional product.
Responsible for maintaining the cleanliness and sanitation standards including all spa treatment rooms, and dispensary.