Lead ER Veterinary Technician - Overnight

Innovetive Petcare • Hickory, NC

2d • Onsite

About The Position

Carolina Animal Specialty & Emergency Hospital (CASE) is seeking a Full-Time Overnight ER Lead Technician to support our 3rd Shift Emergency & ICU operations in Hickory, North Carolina. This is a hands-on clinical leadership opportunity designed for someone who thrives in Emergency & Critical Care Veterinary Medicine, overnight hospital operations, team leadership and mentorship, client communication and de-escalation, and real-time problem solving and workflow management. As the overnight clinical leader on the floor, you will help guide hospital operations during the absence of daytime leadership while serving as a trusted resource for technicians, assistants, doctors, and clients alike. CASE is a 24/7 Emergency & Specialty Veterinary Referral Hospital providing advanced emergency, critical care, surgical, and specialty services across Western North Carolina. This is a hospital built for veterinary professionals who want to practice advanced medicine while working within a collaborative, high-performing team culture. Overnight emergency medicine requires a unique type of veterinary professional: Calm under pressure, technically skilled, emotionally intelligent, operationally aware, and comfortable leading in real time. As the Overnight ER Lead Technician, you will serve as a clinical and operational leader on the floor, a mentor and support resource for overnight staff, a point of escalation for workflow and client service concerns, a collaborative partner to overnight veterinarians, and a dependable leader helping ensure continuity of care and hospital efficiency overnight.

Requirements

• Strong background in: Emergency Veterinary Medicine, ICU/critical care nursing, High-volume veterinary environments
• Ability to confidently support overnight ER operations independently
• Strong technical veterinary skills and clinical judgment
• Leadership mindset with strong communication abilities
• Comfortable leading from the floor in a fast-paced emergency setting
• Ability to multitask and prioritize during high-acuity caseloads

Nice To Haves

• Registered Veterinary Technician (RVT/LVT/CVT) strongly preferred
• Previous leadership or supervisory experience in veterinary medicine preferred
• Advanced ER/ICU experience highly preferred
• Experience mentoring or coaching veterinary support staff
• Strong Veterinary Assistants with advanced ER experience encouraged to apply

Responsibilities

• Provide advanced nursing care for hospitalized ER and ICU patients
• Monitor critical patients and respond to changes in condition
• Perform: IV catheter placement, Venipuncture, Medication administration (IV, SQ, oral), Oxygen therapy support, Diagnostic sample collection, CPR and emergency stabilization support
• Assist with anesthesia monitoring and emergency procedures
• Support radiographic and diagnostic imaging procedures
• Act as the primary overnight leadership presence on the floor
• Support hospital operations in the absence of daytime leadership teams
• Help coordinate workflow, triage, staffing support, and patient flow
• Step into clinical responsibilities as needed to support the team during high-volume periods or call-outs
• Assist with maintaining operational efficiency and overnight accountability
• Mentor Veterinary Technicians and Veterinary Assistants during overnight operations
• Provide real-time coaching and workflow guidance from the floor
• Support onboarding and training of overnight team members
• Foster a collaborative, accountable, and supportive overnight culture
• Help identify growth opportunities for support staff development
• Support difficult client conversations with professionalism and empathy
• Assist with client service escalations and emotional de-escalation situations
• Educate clients regarding treatment plans, estimates, discharge instructions, and overnight care expectations
• Maintain compassionate communication during emotionally charged situations

Benefits

• Competitive compensation based on experience, technical skillset, and leadership background
• Overnight / 3rd Shift Pay Differential for hours worked between 12:00 AM – 8:00 AM
• Lead Shift Differential, paid in addition to the base hourly rate listed, for shifts worked in the ER Floor Lead role.
• 401(k) with 2% company match
• Headstart Student loan support opportunities for eligible RVT candidates.
• Paid training and leadership development opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid parental leave
• Access to BetterHelp mental well-being platform
• Employee Assistance Program (EAP)
• Generous Continuing Education (CE) allowance
• 2 CE-specific PTO days
• Paid state licensure fees and renewals
• Growth and mentorship opportunities within CASE and Innovetive Petcare
• Support for technicians pursuing advanced specialty growth pathways
• HeadStart Student Loan Support Program Eligible RVTs who: Graduated from an AVMA-accredited Veterinary Technology Program, Successfully passed the VTNE within the past 3 years
• Flexible scheduling support
• Paid Time Off (PTO)
• Employee pet care discounts
• Collaborative specialty & emergency hospital environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed