Remote - Lead Epic Beacon Application Analyst III - Orders
About The Position
The Lead Application Analyst III position is responsible for expert-level support and configuration of assigned applications. The position entails assisting, training, and supporting customers and other Application Analysts with the operation and administration of systems. The Lead Application Analyst III trains and mentors the associate and intermediate positions. The Lead Application Analyst III works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Lead Application Analyst III proactively manages and troubleshoots issues within related Technology teams and manages change. The Lead Application Analyst III provides high-level administration of applications and ensures quality delivery of application availability. The Lead Application Analyst III is cross-trained and proficient in multiple applications.
Requirements
- Expert-level support and configuration of assigned applications.
- Assisting, training, and supporting customers and other Application Analysts with the operation and administration of systems.
- Training and mentoring associate and intermediate positions.
- Working with customers at all levels to enhance understanding of available tools for operational efficiencies.
- Proactively managing and troubleshooting issues within related Technology teams.
- Managing change.
- Providing high-level administration of applications.
- Ensuring quality delivery of application availability.
- Being cross-trained and proficient in multiple applications.
Responsibilities
- Expert-level support and configuration of assigned applications.
- Assisting, training, and supporting customers and other Application Analysts with the operation and administration of systems.
- Training and mentoring associate and intermediate positions.
- Working with customers at all levels to enhance understanding of available tools for operational efficiencies.
- Proactively managing and troubleshooting issues within related Technology teams.
- Managing change.
- Providing high-level administration of applications.
- Ensuring quality delivery of application availability.
- Being cross-trained and proficient in multiple applications.
Benefits
- Concierge services
- Employee lounge
- Wellness programs
- Free covered parking
- Free on-site and virtual health clinics
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
