Lead Enterprise Systems Engineer

New Relic•San Francisco, CA

2d•Hybrid

About The Position

We are seeking an experienced and vision-driven Lead Enterprise Systems Engineer to join our engineering team. In this role, you will bridge the gap between business objectives, solution architecture, and hands-on execution. The ideal candidate remains actively involved in coding (roughly 70–80% of the time) while serving as the primary technical point of contact for project stakeholders.

Requirements

5+ years of software development experience in Salesforce/CPQ.
Core Tech Stack: APEX Triggers & Classes, Lightning Web Components (LWC), Salesforce Configurations & Workflow, Salesforce Security & Administration
System Design: API design, JSON structures, Boundary System Architecture.
Familiarity with Dev Ops GearSet platform (preferred).
Strong understanding of Agile/Scrum methodologies and tools (e.g., Jira, GitHub/GitLab).
Excellent problem-solving skills, strong verbal and written communication, and a collaborative, growth-oriented mindset.

Nice To Haves

Experience with Salesforce Communities (Portal) Architecture and design.
Understanding of modern security practices (OAuth, Integrated Apps, 3rd Party Connectors).

Responsibilities

Lead the architectural design, development, and deployment of resilient, scalable solutions in our Salesforce Platform for both Sales & CPQ.
Translate business and product requirements into clear, technical roadmaps and system specifications.
Establish engineering best practices, design patterns, coding standards, and testing strategies.
Write clean, maintainable, and highly efficient APEX code alongside the Salesforce development team.
Conduct thorough code reviews to ensure quality, security, and performance.
Manage technical debt, proactively balancing speed of delivery with long-term system health.
Provide technical guidance, direct support, and actionable feedback to Salesforce engineers.
Mentor team members to foster technical growth and career advancement.
Lead agile ceremonies (sprint planning, daily stand-ups, technical grooming, post-mortems).
Partner closely with Technical Managers, Enterprise Architects, and other Technical Leaders to align on scope, timelines, and technical feasibility.
Communicate complex technical concepts clearly to non-technical stakeholders and senior leadership.
Drive operational excellence by improving CI/CD pipelines, automated testing, and incident response.