Lead Enterprise Program Manager

State Employees' Credit Union•Raleigh, NC

1d•Hybrid

About The Position

The Lead Enterprise Program Manager provides leadership and oversight of large and highly complex programs to support the delivery of SECU’s strategic goals and objectives. This role operates independently and is responsible for partnering across business lines to influence stakeholders and drive successful execution through all phases of delivery.

Requirements

Bachelor’s Degree
7 years’ experience in Information Technology and / or Financial Institutions
Program management (multiple large, moderate to complex projects and programs)
Program and project coordination/planning
Leadership and strategic planning
Methodology expertise/data driven decisioning
Complex problem solving
Cross departmental collaboration
Senior stakeholder management
Meeting planning and facilitation, including documentation and successful follow-ups.
Senior level status updates

Nice To Haves

Master’s Degree
7+ years’ experience in Information Technology and / or Financial Institutions
Project management certifications: Project Management Professional (PMP) Agile Certified Practitioner (ACP), Certified Scrum Master (CSM).
Working knowledge of project management software to include Jira and Microsoft Office as well as Agile and Six Sigma methodologies.

Responsibilities

Responsible for managing large and sometimes complex programs with multiple projects reporting into the program with no oversight.
Responsible for the program and projects through planning, execution, and delivery with no assistance.
Partner with all Stakeholders to Identify resources required for the planning and execution phase of a project.
Work with Stakeholders and task owners to develop and document requirements for each project following through with Jira stories to be tracked through project & program completion.
Maintain cross organizational project plans and provide escalation to the appropriate teams.
Ability to coordinate resources to solve project risks and issues related to the program.
Provide constant updates on resolution to the broader team.
Identify and balance all program/project dependencies and ensure there are no roadblocks creating risk to the project.
Ensure Credit Union processes are adhered, to include change management and environmental changes for each project.
Define and document process gaps.
Analyze ambiguous scenarios with a high degree of autonomy, develop strategy, gain buy in from senior leadership, and ultimately lead the execution across the enterprise up to and including the CEO and C-suite when required.
Ability to prioritize work and coordinate activities/tasks/milestones across workstreams.
Partner with Stakeholders to track all tasks to ensure accurate and timely completion.
Manage stakeholder and executive level updates as well as track and communicate program status.
Foster cross-team collaboration to help team members to complete deliverables on time.
Provide training on project management process when required.
Vendor and stakeholder management if required.
Ensure the project tool for all projects in a program and the program is updated by COB weekly with status according to the EPMO guidelines.
Responsible for tracking program budget and updating if required.
Excellent communication and written skills required.
Excellent oral presentation skills.
Well versed in MS PowerPoint and putting together a cohesive presentation based on the audience.
Understands goals and drivers of the presentation content.
Display strong organizational and leadership skills.