About The Position

The Lead Engineer in Generator Product Service serves as a technical anchor for customers and global teams, bringing expertise in generator and electrical systems to resolve complex issues and support reliable power generation. The role owns technical problems end-to-end, identifies root causes, develops lasting corrective actions, and represents GE Vernova’s technical expertise to customers and industry peers. The position provides technical authority for generator and electrical system designs, leads investigations and corrective and preventive actions, supports customer sites and outages, authors technical communications, and contributes to service fulfillment and New Product Introduction programs. It also includes mentoring and developing product service engineers and communicating with stakeholders ranging from plant operators to executive leadership.

Requirements

  • Bachelor of Science (B.S.) in Engineering or a related field.
  • At least 5 years of experience in generator engineering and technology.
  • Willingness to travel 10–15% domestically and internationally, including on short notice.
  • Willingness to support off-hours or weekend emergency response as business needs arise.

Nice To Haves

  • Master's degree in Electrical, Mechanical, Materials, or Systems Engineering, or an M.B.A. (Master of Business Administration).
  • Six Sigma or Lean training and/or certification.
  • Prior customer-facing or commercial support experience, with demonstrated ability to anticipate customer needs and translate them into technical action.
  • Demonstrated project management skills, including managing multiple workstreams and driving cross-functional initiatives to completion.

Responsibilities

  • Lead technical investigations from initial fault identification through corrective action and prevention (CAPA), resolving complex generator and electrical system issues with fleet-wide impact.
  • Serve as the technical authority for generator and electrical system designs, ensuring components meet customer and engineering requirements.
  • Coordinate with manufacturing, sourcing, quality, and design engineering teams.
  • Attend customer sites, support outages, present at industry conferences and user groups, and provide technical input for commercial proposals and bids.
  • Author and publish Technical Information Letters (TILs), Product Service Safety Bulletins (PSSBs), Product Service Information Bulletins (PSIBs), and safety alerts.
  • Support service fulfillment and New Product Introduction (NPI) initiatives and communicate progress to stakeholders at all levels.
  • Mentor and develop generator and electrical systems product service engineers.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
  • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
  • GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
  • Access to Fidelity resources and financial planning consultants.
  • Tuition assistance.
  • Adoption assistance.
  • Paid parental leave.
  • Disability benefits.
  • Life insurance.
  • 12 paid holidays.
  • Permissive time off.
  • Discretionary annual bonus eligibility.
  • Relocation assistance.
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