Lead Employee Relations Partner

AAA-The Auto Club Group•MI-Admin Office Building (AOB), MI
•$85,966 - $105,000•Remote

About The Position

The role will play a vital role within Human Resources managing and investigating the most complex employee relations cases, developing, and implementing advanced ER strategies/processes and providing leadership within the ER Center of Excellence. There are three primary facets to this position, and individuals may be assigned to one or more of them: 1. Investigator 2. Team Lead-mentor team/approve work items such as disciplinary items 3. Projects-lead two or more major ER processes (job elimination, EEOC) Serving as the senior

Requirements

  • Bachelor's degree in, Human Resources, Business Administration, law or a related field.
  • Certified investigator (AWI) or have the ability to obtain designation within 1 year.
  • Minimum of 6 years’ experience in an Employee Relations role to include: Solving complex investigations, Coaching Managers and employees, Experience in a highly regulated industry or large-scale organization
  • In depth knowledge of local, State and Federal laws governing investigations and related personnel matters
  • Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statues.
  • Ability to recognize and define problems; gather sophisticated data and analyze it; establish facts, and draw valid conclusions
  • Demonstrate unquestionable integrity, confidentiality, and professionalism in a wide variety of situations
  • Write routine reports and business correspondence
  • Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization
  • Demonstrate expertise in investigative methodologies, including witness interviewing, credibility assessment and report writing.
  • Advance skill in conflict resolution with a proven track record of resolving high-stakes employee relations issues.

Nice To Haves

  • Advanced Degree (Masters in HR, JD)
  • HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
  • Knowledge of ACG personnel policies and procedures

Responsibilities

  • Conduct high-profile and complex ER investigations such as workplace harassment, discrimination, retaliation, sexual misconduct, violence, and theft with discretion and sensitivity
  • Conduct thorough, professional, and efficient interviews of individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making
  • Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements.
  • Maintain meticulous and confidential records of all investigation activities, ensuring data integrity and compliance with record keeping standards within the identified case management system.
  • Ensure all investigative processes comply with federal, state and local employment laws, as well as company policies and procedures.
  • Serve as a subject matter expert, providing guidance to HR Leadership, legal counsel, and management on complex employee relations issues.
  • Design and implement training programs focused on investigative techniques and processes, legal compliance and conflict resolution.
  • Utilize advanced analytical tools to identify and report on trends in employee relations issues, recommending strategic interventions to mitigate risk.
  • Provide mentorship to junior team members, fostering skill development and knowledge transfer.
  • Confer with the Office of the General Counsel regarding company response to Civil Rights complaints and EEOC charges.
  • May be called as a subject matter expert in various judicial proceedings
  • Review complex disciplinary actions to ensure compliance with company policies and procedures, to mitigate risk associated with employment actions.
  • Leads and supports specific employee relations processes to include Reduction in Force and Job Reassignment actions.

Benefits

  • PTO, paid sick leave
  • Medical plans with multiple coverage options, including HSA eligibility.
  • Prescription drug coverage.
  • Dental and vision benefits.
  • Employee Assistance Program (confidential support services).
  • Company-paid basic life insurance.
  • Optional supplemental life insurance and dependent coverage.
  • Short-term and long-term disability coverage.
  • Critical illness, accident, and pet insurance options.
  • 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
  • Accrual-based PTO, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
  • 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
  • Paid leave programs, including parental, bereavement, jury duty, and military leave.
  • Tuition assistance (up to $5,250 annually; 80% covered by ACG).
  • Professional certification support with 100% reimbursement for eligible programs.
  • Opportunities for career development and advancement.
  • Complimentary AAA membership with roadside assistance and travel discounts.
  • Adoption assistance program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service