Lead Eligibility Specialist (Hybrid)
About The Position
The Anoka County Human Services Division has a current vacancy for the position of Lead Eligibility Specialist in the Economic Assistance Department. The Lead Eligibility Specialist plays a critical role within the Economic Assistance Department by providing leadership, training, and advanced expertise in public assistance programs. This position oversees and supports a team responsible for determining eligibility, managing programs, and delivering case management services aimed at promoting self-sufficiency and independence. The Lead Eligibility Specialist ensures program integrity and compliance with complex state and federal policies through thorough case reviews, quality assurance, and training initiatives. Consider joining a team of professionals dedicated to providing services and support to those in need within the community and if your career ambitions resonate with our mission, we invite you to apply with Anoka County today! This is a full-time, non-exempt, hybrid position.
Requirements
- High school diploma or equivalent education.
- Six years (2,080 annual hours) of job-related experience processing program eligibility for public assistance programs.
- In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
Nice To Haves
- Eight years or more of full-time (2,080 annual hours) experience as an Eligibility Specialist in Minnesota.
- Six years or more years of full-time (2,080 annual hours) experience administering SNAP or Medical Assistance in MAXIS.
- Degree in Behavioral Science, Human Services, Education, or related field.
- Strong verbal and written communication.
- Skill in leadership, interviewing, organizational techniques, prioritizing and managing workflow, teaching and mentoring, and oral and written communication
Responsibilities
- Perform the most complex work and specialized assignments requiring an advanced level of technical knowledge in public assistance programs, departmental processes and caseload administration.
- Provide training to employees determining eligibility for public assistance and serve as a lead specialist for less experienced employees.
- Manage complex public assistance cases.
- Review and process complex cases to ensure they meet all program requirements.
- Interpret complex state and federal policies and procedures to ensure program compliance.
- Develop and provide training to the economic assistance department on complex state and federal policies.
- Provide training and information to county partners and other agencies.
- Interpret complex information from records and documents needed to determine eligibility.
- Perform quality assurance reviews to evaluate team performance and maintain program integrity.
- Represent Anoka County in administrative appeals and fair hearings.
- Provide leadership, coaching, and/or mentoring to a subordinate group, and may act as a lead providing daily work direction and managing timeline of weekly activities depending on assignment.
Benefits
- 24 days of paid flexible time off
- up to 12.5 paid holidays
- Comprehensive insurance, including medical, dental, vision, flex benefits and more
- Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
- Pension plan and other retirement investment options.
- Advancement/professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
