Lead DSP

Copa Health•Mesa, AZ

36d

About The Position

Copa Health is seeking an experienced and compassionate Lead Direct Support Professional (Lead DSP) to support individuals with disabilities while guiding and mentoring staff. In this role, you’ll combine direct care with team leadership, helping ensure high-quality, person-centered services in a group home setting while supporting staff development and program success.

Requirements

High school diploma or GED required
At least 1 year of experience in direct care, behavioral health, or disabilities field
Strong leadership, mentoring, and communication skills
Ability to problem-solve and remain calm in crisis situations
Experience with documentation and care coordination preferred
Valid AZ driver’s license & acceptable driving record (if required)
Ability to pass background checks, drug screen, and obtain Fingerprint Clearance Card
Ability to lift/assist (50+ lbs., team lift)
Frequent standing, bending, and movement
Ability to assist with transfers and mobility support

Nice To Haves

Bilingual (English/Spanish) preferred
Experience with documentation and care coordination preferred

Responsibilities

Assist members with daily living activities (hygiene, meals, mobility, etc.)
Support community involvement, social skills, and independence
Transport members and assist with appointments
Maintain a clean, safe, and structured environment
Mentor, train, and support DSP staff
Act as a liaison for families and team communication
Help resolve challenges and support program operations
Lead in the absence of the Program Coordinator
Ensure accurate and timely completion of documentation (service plans, logs, reports, etc.)
Support compliance with DDD/DHS requirements and agency policies
Participate in meetings, audits, and program evaluations

Benefits

Limitless Growth and Career Advancement Opportunities
Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
Paid Holidays: Celebrate 10 paid holidays annually.
Wellness Program: Benefit from our expert Health services and wellness incentives to reduce costs.
Tuition Reimbursement: Receive up to $3,000 for educational advancement.
Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
Retirement Savings: Benefit from 403(b) retirement plans with a company match.
Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!