Lead DME Service Coordinator

Fairview Health Services•Saint Paul, MN

2d•Onsite

About The Position

On Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort. The DME Service Coordinator Lead is responsible for the same duties as the DME Service Coordinator; additionally, serving as a resource for questions from staff regarding procedures. This position assists in training, education and monitoring compliance/comprehension of procedures by staff. The DME Service Coordinator Lead also performs a variety of clerical functions, as well as coordinates daily deliveries for the FHME drivers. The DME Service Coordinator portion of the role ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.

Requirements

Associate of Science in Healthcare or equivalent work experience
1 year working in clinic setting
Basic Life Support (American Heart Assoc or Red Cross) within 30 Days

Nice To Haves

B.S./B.A. in health care related field
2 years in a direct patient care setting
6 months experience fitting DME/respiratory equipment

Responsibilities

Serve as a resource for questions from staff regarding procedures.
Assist in training, education and monitoring compliance/comprehension of procedures by staff.
Perform a variety of clerical functions.
Coordinate daily deliveries for the FHME drivers.
Ensure processes are in place to support an exceptional customer service experience.
Ensure high quality therapeutic equipment is available and easy to understand and use.
Ensure DME equipment and processes are effectively integrated into business and clinical operations.
Coordinate care protocols and DME set-ups for Home Medical Equipment patients.