Ld Dir,Population Health-Corporate

CVS HealthWork At Home-Illinois, IL

About The Position

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through its 230 centers across 27 states. Their value-based care model consistently delivers better patient experiences and outcomes. As a Lead Director, Pop Health - Specialty Care, you will play a critical role in supporting Oak Street Health patients, providers, and business by leading programs targeted at improving the Specialty care experience for patients and care teams and reducing specialty-care-related medical costs. The Lead Director will lead a team accountable for achieving specific objectives and key results, and will report directly to the VP, Specialty Care. The ideal candidate will have strong written and verbal communication skills, be extremely detail-oriented, comfortable taking ownership & following up, be self-directed, and enjoy working with a team in a fast-paced environment, while bringing their experience and innovative ideas.

Requirements

  • Track record of effectively solving difficult problems
  • Orientation toward analytical problem solving
  • Practical, results-oriented mindset with unimpeachable integrity, accountability, and coachability
  • Ability to manage multiple priorities effectively while maintaining a positive attitude
  • 5-7 years' experience at a health care consulting firm or similar analytical environment
  • Strong MS Excel and PowerPoint skills
  • AI and technological fluency demonstrated by incorporation in day-to-day work
  • Bachelor's degree
  • US work authorization

Responsibilities

  • Drive strategic problem solving, opportunity analyses & new idea generation for initiatives within the Specialty Care team at Oak Street, with emphasis on the Preferred Specialist Network and Referrals Management
  • Manage a team working towards clear objectives and key results, including but not limited to optimizing utilization of Preferred Networks and developing a best-in-class Provider Demographic Dataset
  • Own end-to-end strategic initiatives within the Specialty Care umbrella, from idea generation to Product building to field implementation, with support from said team members
  • Drive cross-functional stakeholder engagement across various teams at Oak Street Health (Product, Engineering, Epic, Field Leadership, Population Health Medical Directors) and CVS Health (Provider Data Management team, MinuteClinic leadership) to deliver on key results and realize synergies for the Enterprise
  • Build deep relationships and advocacy for Preferred Networks Programming with Oak Street Health field leadership (business & clinical) through education, road-shows, clinic visits, and other creative approaches
  • Partner with Epic product owners on development, design, functionality, and reporting needs as it relates to Specialty Care
  • Manage and own 3+ Vendor Partnership relationships in the Provider Data Management and Care Navigation spaces; continuously assess market landscape to ensure optimal Vendor Partners for Oak Street and CVS Health
  • Illicit feedback / input on Specialty Care initiatives from various field cohorts; partner with above stakeholders to iterate on workflows accordingly
  • Establish communication cadence/content for regional leaders regarding awareness of, and engagement with, Specialty Care initiatives and establishing a shared commitment to performance
  • Other duties as assigned

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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