Lead Director - Cloud & Platform Engineering (Health100)

CVS Health•New York, NY

2d•$144,200 - $288,400

About The Position

The Lead Director - Cloud and Platform Engineering shapes and executes the multi-cloud platform engineering strategy for Health100 and PCW across Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. Building on hands-on engineering experience, the role sets technical direction and a multi-year roadmap while developing the organization, engineering practices, and operating model needed to deliver at enterprise scale. The position leads cloud architecture, platform engineering, automation, and production readiness, ensuring that strategy results in scalable, resilient, secure, observable, and cost-effective engineered capabilities. The leader balances technical and business trade-offs, sets engineering priorities, drives modernization, and remains accountable for execution and measurable outcomes. The role works closely with Platform Engineering, DevOps/Operations, Production SRE, Network, Cybersecurity, Identity, Data, Enterprise Architecture, Application Engineering, cloud providers, and strategic partners. It develops technical talent, establishes clear ownership and engineering standards, and influences senior technology leaders on cloud strategy, architecture, investment, and modernization priorities.

Requirements

10 or more years of experience in cloud infrastructure, platform engineering, infrastructure engineering, DevOps, SRE, or related disciplines.
5 or more years of technology leadership, engineering management, architecture leadership, or equivalent large-scale technical leadership.
7 or more years of deep engineering experience in at least one major public cloud platform, with working knowledge across GCP, AWS, and Azure.
7 or more years of experience with cloud foundations and landing zones, including networking, DNS, identity, security, Kubernetes, compute, storage, databases, shared services, and observability.
5 or more years of experience with Terraform, Infrastructure as Code, CI/CD automation, and reusable engineering patterns.
5 or more years of experience partnering with dedicated DevOps/Operations and Production SRE teams to transition engineered services into reliable production operation.
5 or more years of experience defining or applying SLOs, SLIs, production-readiness criteria, observability, capacity management, disaster recovery, and operational support models.
Bachelor’s degree from an accredited college or university, or an equivalent combination of education and relevant work experience; alternatively, a high school diploma/GED plus 4 years of related experience.

Nice To Haves

Experience leading multi-cloud platform engineering or transformation programs across GCP, AWS, and Azure.
Proven ability to lead complex cross-functional delivery involving internal teams, cloud providers, and strategic partners.
Demonstrated experience defining strategy and roadmaps and delivering enterprise cloud capabilities against them.
Experience supporting healthcare, regulated, or other business-critical enterprise environments.
Experience establishing internal developer platforms, paved-road services, or self-service infrastructure capabilities.
Advanced experience with Terraform, Kubernetes, and service mesh technologies.
Experience integrating cloud platforms with enterprise networks, data centers, security platforms, and shared services.
Experience supporting AI/ML, GPU, data-intensive, or high-performance workloads.
Experience with FinOps, cloud consumption forecasting, and cost optimization.
Relevant certifications such as Google Cloud Professional Cloud Architect, AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, Certified Kubernetes Administrator, or HashiCorp Terraform Associate/Professional.

Responsibilities

Own the multi-cloud platform engineering strategy and roadmap for Health100 and PCW across GCP, AWS, and Azure.
Translate business priorities, application demand, resiliency requirements, and enterprise standards into sequenced engineering initiatives, balancing near-term delivery with modernization, technical debt reduction, and capability development.
Establish measurable outcomes and provide executive-level visibility into roadmap progress, platform adoption, reliability, delivery predictability, automation, cost efficiency, risks, trade-offs, and investment needs.
Lead architecture, engineering, implementation, and lifecycle management of enterprise cloud platforms across GCP, AWS, and Azure.
Drive engineering of cloud foundations, networking, identity, security, Kubernetes, data services, shared services, and observability using reusable reference architectures and engineering patterns.
Ensure architecture addresses availability, multi-region resiliency, disaster recovery, scalability, performance, maintainability, security, and cost requirements.
Lead technical design and engineering reviews through production readiness, selecting cloud-native services or enterprise technologies such as Palo Alto Networks, F5, and Infoblox based on business and technical requirements.
Turn architecture and roadmap priorities into executable delivery plans; manage delivery across internal teams, cloud providers, and strategic partners, including dependencies, blockers, and technical risks.
Ensure engineering delivers deployable infrastructure, tested automation, documentation, support models, and measurable service outcomes.
Establish repeatable release and environment-promotion practices and use delivery metrics to identify schedule, capacity, and quality risks requiring corrective action.
Establish an automation-first engineering model using Terraform, Infrastructure as Code, policy as code, CI/CD, reusable modules, and automated validation.
Develop self-service platform capabilities and reusable engineering patterns that reduce manual provisioning, improve consistency, and accelerate application delivery.
Partner with DevOps/Operations to establish deployment workflows, configuration standards, change controls, environment promotion, and operational handoffs.
Partner with Production SRE throughout architecture and engineering to ensure platform services are designed for reliable production operation.
Establish production-readiness standards covering SLOs and SLIs, observability, capacity and performance, recovery, disaster recovery, runbooks, ownership, escalation, and support requirements.
Use incidents, reliability trends, and operational feedback to drive permanent corrective actions and roadmap improvements.
Coordinate with Network Engineering, Cybersecurity, Identity, Enterprise Architecture, Application Engineering, Data, DevOps/Operations, Production SRE, cloud providers, and strategic partners to deliver integrated platform capabilities.
Advise senior leaders on cloud architecture, engineering priorities, modernization, delivery sequencing, and technology investments; lead decisions when provider capabilities, enterprise controls, and application requirements compete.
Serve as an escalation point for complex engineering and delivery issues spanning platforms, providers, or organizational boundaries.
Embed security, compliance, identity, network segmentation, data protection, and policy requirements into reusable engineering patterns and governance.
Partner with FinOps and business stakeholders on cloud consumption forecasting, cost transparency, unit economics, optimization, and capacity planning.
Maintain lifecycle strategies addressing platform upgrades, deprecation, technical debt, and vendor dependencies.
Build and lead a cloud platform engineering organization focused on architecture quality, engineering rigor, accountability, and dependable delivery; develop technical leaders across cloud platforms and shared capabilities.
Establish engineering standards, design patterns, playbooks, documentation, and review mechanisms that improve consistency and accountability.
Develop workforce, sourcing, and strategic partner approaches aligned with the Health100 and PCW roadmaps.