Lead Director - Business Operations and Strategy

CVS Health

1d • $100,000 - $231,540 • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Lead Director - Business Operations and Strategy Location: Remote Role Description: The Lead Director - Business Operations and Strategy plays a critical role in ensuring seamless collaboration across business, technology, and product functions to achieve organizational goals. This position is responsible for driving strategic initiatives, resolving operational bottlenecks, and aligning priorities to improve efficiency and impact key performance indicators (KPIs) and financial outcomes. The role requires strong leadership, analytical thinking, and the ability to influence stakeholders at all levels.

Requirements

• 10+ years of experience in strategic planning or product management
• Demonstrated experience leading cross-functional teams and initiatives
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Strong analytical and data-driven approach
• Mastery of strategic planning and execution
• Mastery of collaboration and teamwork
• Growth mindset with a focus on continuous learning and development

Nice To Haves

• Experience with Epic EMR or other healthcare technology systems

Responsibilities

• Develop and implement strategies to align business, technology, and product functions for cohesive organizational execution
• Establish clear communication channels and protocols to facilitate cross-functional collaboration
• Identify and resolve operational bottlenecks and interdepartmental conflicts
• Lead initiatives to streamline processes and improve efficiency to positively impact KPIs and financial performance
• Collaborate with leadership to define project priorities and timelines, ensuring alignment with strategic plans
• Monitor and report on the progress of cross-functional initiatives, providing regular updates to senior management
• Build and maintain strong relationships with key stakeholders across departments
• Communicate strategic insights on market dynamics, competitor strategies, and industry disruptions to guide decision-making in the healthcare sector

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement
• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees