Director, Strategy and Operations

Tempus AI•Chicago, IL

3d•$160,000 - $210,000

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care. We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Director, Strategy & Operations to join our rapidly growing Data org. The ideal candidate excels at bringing structure to ambiguity, has a proven track record of driving outcomes in complex environments, and can navigate cross-functional relationships with both technical depth and commercial judgment.

Requirements

8+ years of experience in go-to-market, strategy, operations, or consulting roles, with at least 2-3 years leading a team
Bachelor's degree in a Science or Business discipline
Entrepreneurial mindset and willingness to take initiative to get things done
Excellent verbal and written communication skills with the ability to present complex ideas clearly to diverse audiences
Strong analytical and financial acumen, with ability to draw insights and lead data-driven decisions
Comfort operating in ambiguous environments, with high levels of autonomy
Proven track record of delivering business outcomes in a fast-growing environment
Strong collaboration skills with proven ability to influence and align cross-functional teams

Nice To Haves

MBA or equivalent experience preferred

Responsibilities

Partner closely with the VP, Operations on planning, prioritization, and execution across the business
Lead and develop the Strategy & Operations team to drive measurable business outcomes
Lead day-to-day execution of strategic initiatives and core business operations
Define and track key business performance metrics, maintaining dashboards and reporting that consistently surface insights on health, trends, and risks
Identify operational hotspots, execution risks, and workflow bottlenecks, and partner cross-functionally to resolve them
Establish and evolve the operating model by defining clear processes, roles and responsibilities, and operating rhythms that enable effective execution
Own and lead core business forums spanning performance management, product and roadmap alignment, and customer feedback
Continuously improve processes and operating rhythms to increase speed, focus, and execution quality
Foster strong cross-functional partnerships across Product, Sales, Marketing, Finance, Science, and Legal
Partner with Product and Marketing to support product marketing efforts, including positioning, messaging, and launch readiness
Build and maintain voice-of-customer feedback loops and translate insights into priorities and operational improvements
Ensure decisions and priorities are communicated clearly and translated into measurable progress
Step in hands-on when needed through analysis, problem-solving, or direct execution