Residential Team Lead

Easterseals PORT Health • Charlotte, NC

9d • Onsite

About The Position

Easterseals PORT Health is seeking a dedicated Lead Direct Support Provider (DSP) to join our Residential Services team. This role plays a key part in supporting individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP not only provides direct care and support, but also leads a team of DSPs during assigned shifts to ensure a safe, person-centered, and engaging home environment.

Requirements

• High School diploma or equivalent required.
• Valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record required.

Nice To Haves

• At least one year of experience working with individuals with IDD or MH needs preferred.

Responsibilities

• Lead and support DSPs during your assigned shift.
• Help residents with daily tasks like hygiene, meals, and getting around.
• Follow and implement care plans created by clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Give medications and document them properly.
• Keep clear, accurate records of care and incidents.
• Communicate important updates with your team and supervisor.
• Ensure a safe, respectful, and supportive environment.
• Assist with housekeeping and meal preparation based on residents’ needs.
• Participate in staff meetings and required training.
• Follow agency policies and maintain a professional approach.
• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Make sure care plans and safety standards are followed at all times.

Benefits

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED