Lead, Digital Agility Coach - 90413574 - Remote

Amtrak
$94,300 - $122,256Remote

About The Position

The Lead, Digital Agility Coach is a Mid-level Agile coach who supports and facilitates their Lean-Agile team events and processes that deliver value. They train and coach Agile team members in Scrum, Kanban, and quality practices. The Lead Digital Agility Coach guides teams through planning, execution, review, and reflection on their work. They also collaborate across Agile Teams to enhance value delivery flow efficiency. As servant leaders, the Lead Digital Agility Coach prioritizes the needs of their team members and ensure alignment with Amtrak values and goals. They mentor teammates to cultivate a continuous learning mindset and guide their team members to seek solutions independently.

Requirements

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 6 years of relevant work experience.
  • Expert in Jira Software, Confluence, FigJam, Jira Align, AgilityInsights
  • Latest SAFe Scrum Master Certification (Required)
  • Microsoft Office 365

Nice To Haves

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience. Plus 5 years of relevant work experience.
  • AgilityInsghts Facilitator (AIF) Certification

Responsibilities

  • Facilitate Scrum or Kanban team events and ensure adherence to Lean-Agile principles and SAFe practices.
  • Coach teams, Product Owners, and stakeholders to improve Lean-Agile maturity and value delivery success patterns.
  • Develop and execute team coaching plans tailored to maturity assessments and organizational goals.
  • Administer and facilitate AgilityHealth TeamHealth assessments, analyze results, and guide teams through improvement actions.
  • Facilitate impediment removal and manage to enable predictable value delivery.
  • Promote collaboration and transparency across teams and ARTs.
  • Contribute to the Lean-Agile Community of Practice by sharing leading practices and fostering continuous learning.
  • Drive relentless improvement through Inspect & Adapt workshops and feedback loops.
  • Facilitate Scrum or Kanban events at both team and program levels, ensuring strong alignment to Lean-Agile principles and SAFe best practices.
  • Provide advanced coaching to teams, Product Owners, Scrum Masters, and stakeholders to elevate Lean-Agile maturity and enhance value delivery patterns.
  • Develop and execute comprehensive coaching plans tailored to maturity assessments, organizational goals, and cross-team optimization needs.
  • Lead administration, analysis, and interpretation of AgilityInsights TeamHealth assessments, and drive adoption of improvement actions across teams or ARTs.
  • Proactively identify, manage, and facilitate removal of impediments and cross-team dependencies to support predictable value delivery.
  • Champion collaboration and transparency across teams, ARTs, and value streams; influence alignment among leaders and stakeholders.
  • Contribute thought leadership to the Lean-Agile Community of Practice and mentor less-experienced Agile practitioners.
  • Lead continuous improvement processes, including designing and facilitating retrospectives, Inspect & Adapt workshops, and systemic feedback loops that address root causes.

Benefits

  • Health, Dental, and Vision Insurance
  • Wellness Programs
  • Health Savings Account
  • No-cost Personal Health Advocate
  • Medical Plan Opt-out Credit
  • Life Insurance
  • Short- and Long-term Disability Insurance
  • No-cost Financial Advisor Sessions
  • Commuter and Flexible Spending Accounts
  • 401K with Employer Match
  • Railroad Retirement Benefits
  • Public Service Student Loan Forgiveness
  • Student Loan Assistance
  • Tuition and Education Reimbursement
  • Rail Pass Privileges
  • Employee Assistance Program
  • Generous Paid Time Off
  • Paid Caregiving Days and Backup Care
  • Fertility and Family Building Benefits
  • Adoption and Surrogacy Assistance
  • Paid Family Leave
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