Lead Diagnostic Testing Technologist

Memorial Hermann Health System•Katy, TX

2d•Onsite

About The Position

Position responsible for fulfilling a leadership role in the non-invasive cardiology department of the facility. Acts as a clinical expert role in the delivery and management of comprehensive patient care within the non-invasive cardiology department, utilizing research and evidence-based practice as necessary. Position is responsible for providing and coordinating expert care to patients from multiple services/specialties, and for complex diagnosis. Senior technologist with knowledge of interdepartmental and inter-hospital policies, procedures and departmental guidelines, and demonstrates excellence while carrying out these policies. The Lead Technologist monitors and maintains responsibility for department's high quality patient care by matching patient needs with departmental resources. The Lead Technologist possesses the experience, knowledge, abilities and willingness to act as a clinical resource person. In addition, they provide operations coordination and professional leadership. The Lead Technologist exhibits strong leadership skills, including the willingness and ability to hold department staff accountable for customer relations, risk reduction and process improvement initiatives on a 24 hour basis, and ensuring all quality standards.

Requirements

Graduate of an accredited School for Medical Professions, required
Certified in Basic or Advanced Life Support, required
One (1) of the following required: Current State of Texas Nursing License; or Registered Cardiac Sonographer (RCS) by the Cardiovascular Credentialing International; or Registered Congenital Cardiac Sonographer (RCCS) by the Cardiovascular Credentialing International; or Registered Diagnostic Cardiac Sonographer (RDCS) by the American Registry for Diagnostic Medical Sonographers (ARDMS); or Registered Vascular Sonographer by the American Registry of Radiologic Technologists (ARRT-VS); or Registered Vascular Technologist (RVT) by the American Registry for Diagnostic Medical Sonographers; or Registered Vascular Specialist (RVS) by Cardiovascular Credentialing International; or Medical Radiologic Technologist Licensed by Texas Medical Board; or Registered Nuclear Medicine Technologist (ARRT-N) by the American Registry of Radiologic Technologists; or Certified Nuclear Medicine Technologist (CNMT) by the Nuclear Medicine Technology Certification Board (NMTCB)
Five (5) years of prior diagnostic testing experience
Ability to lift and/or maneuver patients in conjunction with others in order to perform job functions

Responsibilities

Plan, coordinate, and direct all activities between diagnostic testing and nursing staff, emergency/critical care and primary physicians, including registration personnel to facilitate rapid patient flow through the department in order to attain positive outcomes.
Direct and evaluate departmental throughput; delegate or provide backup assistance.
Make daily assignments for all departmental personnel.
Ensure safe care to patients and adhere to and develop evidence-based practice procedures, policies, and standards of care; utilize research-based evidence and participate in research protocols; develop patient-focused clinical programs; provide staff education; promote quality care within operating budgetary specifications.
Assist physicians in prioritizing his/her work.
Give verbal reminders to physicians of workflow trends and issues or items that need to be completed.
Notify Director of significant occurrences, interventions, or delays.
Act as a liaison between departmental staff, medical personnel, patients and family members.
Assist in any patient care concerns, issues, and complaints.
Promote staff professional growth and development, serving as a mentor, coach, and preceptor to less experienced staff.
Provide input to the Manager/Director regarding staff performance and educational needs.
Assist with the annual performance review of those staff members.
Coordinate and collaborate with other clinical coordinators or team leads in the department.
Delegate and assign additional tasks to staff and oversee their completion, according to professional guidelines and requirements.
Ensure shift-to-shift equipment maintenance and stocking of supplies within department rooms/areas by assigning specific staff members and reviewing to ensure tasks have been completed appropriately.
Complete incident/occurrence reports regarding unplanned, adverse, or potentially litigious events, per hospital requirements.
Receive and give verbal report on clinical and departmental conditions to and from on/off-going staff.
Facilitate handoff process for all patients.
Perform walking rounds to ensure safe conditions and availability of equipment and supplies.
Provide written shift reports as required to the Manager/Director.
Develop policies and procedures for all areas within department.
Possess professional and interpersonal communication skills and use constructive, respectful tones and modes of communication, regardless of the situation.
Coach, teach and mentor staff, clinically and professionally.
Exhibit verbal and non-verbal support of administrative and departmental quality, customer relations, clinical policies and improvement initiatives and expectations.
Provide shift direction during implementation of process changes.
Ensure all department staff are using exemplary customer satisfaction techniques and recommend corrections/adjustments as needed.
Represent departmental leadership in a positive light.
Provide guidance and support for staff.
Role-model teamwork.
Participate in quality and performance improvement initiatives.
Attend staff meetings and other required leadership meetings.
Facilitate staff meetings and agenda items.
Participate in creating schedules for technologists to ensure department's full coverage.
Active member in hospital committee’s as needed and ensures that the diagnostic testing department is represented at minimum of 75% of all meetings year.
Review quality concerns or variances with staff members and educates as necessary.
Assist Leadership team with interview process to ensure new hire appropriateness.
Plan and mentor new hires throughout orientation period and acts as a resource after orientation completion.
Assist with departmental Super User needs, as required.
Weekly review with staff all important updates and news.
Coordinate these details with diagnostic testing leadership team.
Educational Needs Assessment and creation of plans to ensure staff are educated as necessary.
Monitor and provide input for Corrective Action in regards to quality, time, attendance and Patient care within the department.
Identify departmental needs and works with Management staff to help meet the needs or determine an appropriate plan of action.
Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department-based goals which contribute to the success of the organization; serve as preceptor, mentor and resource to less experienced staff.
Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences.
Model Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.