Lead Developer Advocate (San Francisco)

Shopify•San Francisco, CA

About The Position

Help make Shopify the commerce layer for AI applications. Based in San Francisco, the Lead Developer Advocate will set the developer advocacy strategy and work directly with founders and engineers to put it into practice. The role builds relationships, grows the developer community, and helps teams build and launch products powered by Shopify. The position spans strategy, ecosystem relationships, community programming, hands-on technical support, developer-experience improvements, and measurement. The advocate will track engagement and adoption, test approaches, scale successful efforts, and recommend skills and hires as the program grows.

Requirements

  • Experience building a developer advocacy, developer relations, or technical ecosystem program end to end, from strategy through execution.
  • Hands-on engineering or solutions experience, including shipping software, integrating APIs, implementing authentication, and debugging production issues.
  • Experience building with AI development tools and ability to learn unfamiliar codebases quickly.
  • Credibility with developers; ability to work effectively with founders and engineers and explain technical concepts clearly.
  • Track record of running developer events, building communities, and publishing useful technical content.
  • Ability to represent a platform effectively in person and online.
  • Bias for action and follow-through.
  • Based in San Francisco and able to work with developers in person.

Responsibilities

  • Set the strategy by prioritizing target developers, use cases, and communities, and defining how to reach them and help them build on Shopify.
  • Build relationships with accelerators, investors, and developer platforms to meet teams early, understand what they are building, and help them choose Shopify.
  • Grow the developer community through meetups, hackathons, workshops, and office hours; share code, demos, and lessons publicly and maintain momentum between events.
  • Pair with founders and engineers to integrate Shopify, resolve technical blockers, and ship products to production.
  • Engage Product, Engineering, or Partnerships when needed to support developers.
  • Improve the developer experience by turning recurring work into reusable code, tools, and documentation.
  • Channel developer feedback to Product and Engineering to help fix common problems.
  • Track engagement and adoption, A/B test approaches, scale what works, and recommend skills and hires as the program grows.
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