Lead Dental Assistant

UCFS Healthcare•Norwich, CT
•$53,000 - $55,000

About The Position

The Lead Dental Assistant provides chairside dental assisting and direct patient care for approximately 75% of scheduled time while serving as a clinical resource and leader for the dental assistant team. The role directly supervises Dental Assistants, promotes consistent patient-care standards, ensures compliance with infection prevention, sterilization, and dental safety protocols, and provides coverage for staff absences to support safe, efficient, patient-centered care. The position is scheduled full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. UCFS is a Federally Qualified Health Center offering integrated services, including behavioral health, primary care, dental care, and case management. Its stated mission is to improve the health and well-being of the community through person-centered care and collaboration across programs.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Dental Assisting program.
  • At least five years of dental assisting experience, including knowledge of chairside procedures, dental radiography, instrument processing, sterilization, and infection prevention.
  • At least one year of experience coaching, training, or leading Dental Assistants.
  • Radiology certification in the State of Connecticut.
  • Infection Control certification in the State of Connecticut.
  • Strong knowledge of chairside dental assisting, infection prevention, sterilization, radiology safety, and clinical documentation requirements.
  • Ability to coach Dental Assistants, assess clinical competencies, provide constructive feedback, and reinforce standards of care.
  • Strong communication and interpersonal skills and ability to collaborate effectively with dentists, hygienists, Dental Assistants, residents, and other clinical staff.
  • Ability to prioritize clinical needs, coordinate daily staff responsibilities, and respond effectively to changing patient-care demands.
  • Commitment to respectful, inclusive, patient-centered care and effective clinical teamwork.
  • Ability to use the electronic health record and other clinical systems required for patient care and documentation.

Nice To Haves

  • Associate degree.

Responsibilities

  • Provide chairside dental assisting and direct patient care for approximately 75% of scheduled time, with clinical coverage as needed.
  • Supervise, coach, and support Dental Assistants, including clinical onboarding, training, competency development, performance feedback, and participation in hiring and evaluations.
  • Assign and coordinate daily clinical responsibilities to support patient flow, timely documentation, and consistent patient-centered care.
  • Monitor adherence to infection prevention, sterilization, radiology, and clinical safety standards; conduct dental infection-control inspections and address identified concerns.
  • Maintain clinical records related to sterilization monitoring, equipment and instrument processing, and expiration dates for dental materials and sterile supplies.
  • Ensure operatories are prepared with current clinical forms, patient education materials, instruments, and supplies needed for safe patient care.
  • Ensure Dental Assistants appropriately process, package, route, and document dental laboratory cases.
  • Model respectful, inclusive teamwork and reinforce high-quality, patient-centered clinical practice.
  • Perform other clinically related duties as assigned to support patient care and the dental team.
  • Meet regularly with and provide guidance to Dental Assistants; communicate staffing, training, and performance concerns to the Dental Director as needed.
  • Oversee sterilization operations and monitor compliance with established sterilization procedures, infection prevention standards, and instrument processing protocols.

Benefits

  • Yearly performance merit increases
  • Gain Share Program
  • Local and online discounts
  • 401(k) plan with 6% employer contributions
  • Employer-paid life and disability insurance
  • Medical, dental, and vision insurance
  • Employee Assistance Program
  • Wellness programs
  • Decompression spaces
  • Paid time off starting at three weeks of vacation, four floating holidays, ten sick days, and eight federal holidays
  • NHSC loan repayment opportunities
  • PSLF eligibility
  • Career path ladders
  • Employer-paid learning and development programs
  • Employee-led committees
  • Appreciation, education, and team-building events
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