Lead Data Insights Analyst (Hybrid)

American Family InsuranceBoston, MA
$99,000 - $167,000Hybrid

About The Position

The Lead Data Insights Analyst directly supports Technology leaders in achieving their financial, workforce, and operational objectives by transforming complex data into actionable insights. This role is responsible for strengthening Technology Performance Insights' data and reporting capabilities through data modeling, process improvement, automation, and scalable analytical solutions. You will connect data across financial, capacity, and operational domains to uncover performance drivers, frame tradeoffs, and translate complex information into clear, compelling narratives that help leaders understand what is changing, why it matters, and where to focus decisions and action. You will report to the Senior Manager, Corporate Financial Planning & Analysis. In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications. We will not consider candidates who require current or future sponsorship for this position.

Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
  • Demonstrated experience utilizing software tools to query and report data.
  • Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
  • Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision-making and financial performance.
  • Demonstrated experience developing complex data sets for wide-spread use.
  • Experience in extracting and consolidating data from multiple sources and platforms into GCP
  • Experience migrating data from Excel to Tableau Cloud
  • Experience providing robust business insight via data storytelling

Responsibilities

  • Work with business partners in the development and delivery of key performance analysis and reporting.
  • Build and maintain various models used to project business results; enhancing the model where there is business value in adjusting the models.
  • Ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
  • Create, execute and maintain forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
  • Communicate findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
  • Evaluate, design, test and maintain data/analytics systems and make recommendations for new tools and system enhancements.
  • Develop, test, and deploy complex automated reporting solutions and automated decision analytics to replace manual business processes.
  • Develop and define standard analytics and reporting governance and communication and ensure adherence to standards.
  • May be requested to complete other assignments or participate in projects based upon skills, achievements, or experience.

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave
  • Relocation support
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