Lead Data Engineer

RBC•Toronto, ON

1d•Onsite

About The Position

This position is to research and design new and complex technology, provide the best in class and most cost effective technical solutions for Contact Center Reporting to meet business and technical requirements. The successful candidate will also be leading a team of Data Engineers to ensure that appropriate business acceptance, production acceptance, and integration testing is performed and that solutions are effectively migrated to production with minimal or no interruption to the Contact Centre operation.

Requirements

5+ years of Data development experience
Proven track record of delivering and maintain data solutions in enterprise production environments
Demonstrated ability to work independently, take ownership and drive projects to completion with minimal supervision
Post-secondary degree or diploma in a computer science or equivalent experience
Proven experience leading a team of developers and delivering results
Advanced knowledge of Enterprise Data Solutions
Advance Proficiency in SQL, Python and Cloud-based frameworks

Responsibilities

Lead a team of Data Engineers in building/maintain ETLs for internal RBC teams.
Mentor team members as they build out their own technical skills
Work in a cross-functional, collaborative team aimed at delivering high-value solutions.
Creating software for retrieving, parsing and processing structured and unstructured data.
Defining and building scalable ETL/ELT workflows for reporting and analytics.
Supporting project team to scale, monitor and operate data platforms for very high availability and performance.
Developing scripts and programs for converting various types of data into usable formats.
Design and deliver data solutions that enable real-time and batch analytics, self-service capabilities, and subject matter expertise across the ACBT platform.
This role operates in a 24/7 support model with rotating on-call responsibilities and after-hours deployments.