Lead Data Analyst - Forecasting - 90402617 - Washington/Philadelphia
About The Position
The Lead Forecasting Analyst transforms complex data into actionable insights that inform business decisions and improve operational performance. As a subject matter expert, this role leads demand forecasting projects, partners with cross-functional teams, and develops scalable reporting tools. The analyst blends internal and external data sources to identify trends, evaluate strategic options, and support decision-making across the organization. This role operates with limited oversight and may coach junior analysts. Duties include supporting the maintenance and application of travel demand forecasting models and tools along with business analytics pertaining to demand, addressing Amtrak ridership, ticket revenue, passenger miles, service levels, and high-level pricing changes as well as competing modes of travel.
Requirements
- Bachelor’s Degree in engineering, data science, economics, statistics or a related field or equivalent combination of education, training and/or relevant experience.
- Plus 6 years of relevant work experience.
- Proficient in SQL, Tableau, and statistical tools; strong understanding of BI frameworks and data modeling.
- Ability to connect data insights to business strategy and operational goals.
- Skilled in presenting complex findings to non-technical audiences and influencing stakeholders.
- Capable of managing analysis projects independently and coordinating across teams.
- Works effectively with cross-functional teams and may support development of junior staff.
Nice To Haves
- Master’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 8 years of relevant work experience.
Responsibilities
- Lead the development of ridership and ticket revenue projections and market demand information to guide operating decisions and capital investments, utilizing Amtrak’s econometric forecasting analytics / models
- Develop dashboards, reports, and visualizations using BI tools (e.g., Tableau, Power BI, SQL).
- Integrate and analyze internal and external data sources to assess market, customer, and/or operational trends.
- Collaborate with business partners to model outcomes of proposed strategies and provide data-driven recommendations.
- Contribute to data governance, may mentor junior analysts, and promote analytical best practices.
- Collaborate closely with team members and other Amtrak groups
- Other duties as assigned
Benefits
- Health, Dental, and Vision Insurance
- 401K with Employer Match
- Generous Paid Time Off
- Wellness Programs
- Railroad Retirement Benefits
- Paid Caregiving Days and Backup Care
- Health Savings Account
- Public Service Student Loan Forgiveness
- Fertility and Family Building Benefits
- No-cost Personal Health Advocate
- Student Loan Assistance
- Adoption and Surrogacy Assistance
- Medical Plan Opt-out Credit
- Tuition and Education Reimbursement
- Paid Family Leave
- Life Insurance
- Rail Pass Privileges
- Short- and Long-term Disability Insurance
- Employee Assistance Program
- No-cost Financial Advisor Sessions
- Commuter and Flexible Spending Accounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
