Lead Customs Brokerage Coordinator
About The Position
Alba Wheels Up is a premier Customs Broker and Freight Forwarder. Alba Wheels Up has become the standard for the expertise needed to handle the Wearing apparel, Perishable, Electronics, and Marble & Stone sectors, traditionally the most difficult commodities to both harmonize and provide supply chain management. Our Global network provides true door-to-door service and supply chain management required in today's logistics environment. Our advanced transport management platform ensures visibility of our clients’ freight from point to point. All team members are encouraged and supported to obtain their career and personal goals while working in world-class facilities.
Requirements
- High school diploma or equivalent.
- 5+ years of hands-on Customs Brokerage experience in all modes of transport.
- Demonstrated experience managing or mentoring entry-level or mid-level team members.
- Deep understanding of U.S. Customs regulations, HTS classification, and PGA requirements.
- Excellent leadership and communication skills; approachable, collaborative, and accountable.
- High attention to detail and ability to work under pressure and tight deadlines.
- Familiarity with digital customs software; experience with CargoWise is a strong plus.
- Proficiency in Microsoft Office Suite and general comfort with digital platforms.
Nice To Haves
- Customs Broker License (LCB) preferred but not required.
Responsibilities
- Provide day-to-day support to the Customs Brokerage Manager and Team Leader in executing and monitoring import activities
- Performs other related duties and projects as requested or assigned by the manager
- Assist the team with creating Organizations in CargoWise
- Support team members in troubleshooting CargoWise-related issues and provide insights for process improvements
- Liaison between the team and accounting for payments and disputes
- Assist the team with additional billing and accounting-related topics
- Perform duties under general supervision and report any issues that arise to the manager
- Processing Customs brokerage for air and ocean shipments of various import-related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)
- Answer both customer inquiries and inter-company inquiries
- Assist with monitoring shipment progress through the CargoWise Visual Board, ensuring that all statuses and milestones are updated accurately and promptly.
- Perform any other related duties and projects as requested or assigned by the Customs Brokerage Manager and/or Supervisors.
Benefits
- All team members are encouraged and supported to obtain their career and personal goals while working in world-class facilities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
