Lead Customer Service Representative

Circle K•Mocksville, NC

1d•Onsite

About The Position

Circle K is seeking a Lead Customer Service Representative to join their team. This role offers a challenging, fast-paced, and fun environment with opportunities for career growth. As a Lead Customer Service Representative, you will gain entry-level management experience by leading shifts regularly. The position involves a variety of tasks around the store, both inside and out, to maintain high standards for appearance and provide fast, friendly service to customers. The company's mission is to make people's lives easier every day, supported by a global family of 130,000 people across over 16,000 stores in 26 countries. Circle K is committed to employee development and fostering a culture of pride, offering a place for growth regardless of career background.

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!

Nice To Haves

Retail and customer service experience
Entry level management experience
Sales associate or cashiering experience

Responsibilities

Greet customers
Run the register
Cashier
Make purchase suggestions
Work with the food program (sometimes)
Gain entry level management experience by leading shifts on a regular basis
Work around the store (inside and out) in many different areas to help maintain high standards for store appearance
Provide fast and friendly service to customers
Provide regular and predicable onsite attendance
Interact with many customers daily
Work with a fun, energetic team accomplishing daily tasks around the store