Lead Customer Service Representative

Circle K•Interlachen, FL

1d•Onsite

About The Position

The Lead Customer Service Representative role at Circle K offers a challenging, fast-paced, and fun environment with opportunities for career growth. This position involves greeting customers, operating the register, making sales suggestions, and participating in the food program. A key aspect of the role is gaining entry-level management experience by leading shifts regularly. The representative will work throughout the store, both inside and out, to maintain high appearance standards and provide fast, friendly service. The role requires regular onsite attendance and daily interaction with customers as part of an energetic team focused on achieving daily goals. Circle K is a large, stable employer committed to employee development and offers a culture of pride in its people, service, and achievements, supporting growth for all team members.

Requirements

Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Nice To Haves

Retail and customer service experience
Entry level management experience
Sales associate or cashiering experience
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!

Responsibilities

Greet customers
Run the register
Cashier
Make purchase suggestions
Work with our food program
Gain entry level management experience by leading shifts on a regular basis
Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance
Provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily
Work with a fun, energetic team accomplishing daily tasks around the store
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision