Lead Customer Service Representative

Circle K • Charlotte, NC

1d • Onsite

About The Position

As a Lead Customer Service Representative at Circle K, you will provide fast, friendly customer service in a fast-paced retail environment. You will greet customers, operate the register, cashier, make purchase suggestions, and sometimes work with the food program. You will regularly lead shifts, gaining entry-level management experience. The role involves working in multiple areas inside and outside the store to maintain store appearance and service standards, and requires regular, predictable onsite attendance. You will work with an energetic team to serve customers and accomplish daily tasks.

Requirements

• Ability to sell products and provide excellent customer care.
• Strong communication skills and a friendly manner.
• Ability to work at a quick pace while contributing to a positive environment.
• Ability to work as part of a team to accomplish daily goals.
• Problem-solving skills, quick thinking, and ability to offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push or pull with the arms using up to 20 pounds of force.
• Bend at the waist with some twisting for up to one hour per shift.
• Grasp, reach, and manipulate objects with hands, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and provide fast, friendly service.
• Operate the register and cashier.
• Make purchase suggestions and sometimes work with the food program.
• Lead shifts on a regular basis and provide entry-level supervision to employees.
• Work in different areas inside and outside the store to maintain store appearance and standards.
• Attend work onsite regularly and predictably.
• Work as part of a team to accomplish daily tasks.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Large, stable employer.
• Fast career opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.
• Opportunity to work with fun, motivated people.
• Variety of tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed