Lead Custodian

CSU Careers•San José, CA

5d•Onsite

About The Position

Under the direct supervision of the Assistant Director for Custodial Operations, the Lead Custodian works independently to mentor, provide guidance, train and instruct a group of custodians in proper use of equipment, supply materials, chemicals, and accepted custodial techniques. The incumbent performs all duties in a specifically assigned work area and is responsible for performing duties in other work areas as needed. Work areas are located within residential facilities and/or administrative offices and include the Classics residence halls, the Campus Village residential facilities and/or the trash/recycling rooms, Spartan Village on the Paseo, and the International House. Incumbent is responsible for maintaining the appearance and cleanliness of the work areas assigned and assisting Custodians in the performance of their duties. The Lead Custodian is required to use safe, approved methods and frequencies approved by University Housing Services. The position will have one of three different work schedules: Monday-Friday 8:00am-4:30pm, Thursday-Monday 8:00am-4:30pm or Saturday-Wednesday 8:00am-4:30pm.

Requirements

Equivalent to one to two years of related custodial experience and providing on-the-job training and leadership to others.
Requires the possession of a valid California Driver's License for the operation of any vehicle or equipment required for position and in any emergency situation.
Must participate in all OSHA required physicals and examinations.
Ability to lead the work of others including the ability to provide on-the-job training, and feedback on work performance.
Demonstrated working knowledge of the methods, materials, chemicals, and equipment used in custodial work.
Prior knowledge of custodial safety and sanitation.
Measures and methods appropriate to custodial operations.
Prior demonstrated ability to operate alone and within a team environment communicating with supervision personnel.
Ability to work effectively with frequent interruptions and coordinating multiple tasks at one time; maintain cooperative working relationships with administrators, faculty, staff, coworkers, and students; work alone as well as with other staff when assigned to do so; handle a high degree of customer contact
Ability to analyze situations and take effective action; read and write at a level appropriate to the duties to the position; exercise care and follow instructions when using janitorial supplies or equipment as well as follow simple oral and written instructions; perform complex tasks involving independent judgment, accuracy and speed.
Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines.
Ability to work in 3 story low-rise double corridor residence halls without elevators, a 12-story high-rise tower residence hall with elevators, a 7-story mid-rise residential suite building with elevator, a 15-story high- rise residential apartment complex with elevator and an 8-story high-rise staff and faculty residential apartment complex with elevators located on campus.
Ability to lift and carry heavy equipment, trash and recycle up to 45 pounds for up to 4 hours; move objects up to 50 pounds if necessary; walk and stand up to 7 hours; work both inside and outside of buildings.
Ability to work at a computer terminal and desk for long periods on projects; understand, interpret and apply policies and regulations in specific situations; observe rules, regulations and expectations to ensure a safe working environment.
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
Ability to work alternative work schedules with advanced notice; including weekends and holidays.
General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices.
Ability to communicate with constituents in a professional and respectful manner.

Nice To Haves

3-5 years of experience as a custodian or lead custodian.
Training experience.
Experience working in a residential or university environment.
Experience working with custodial cleaning equipment.
Basic computer skills and knowledge.

Responsibilities

Coordinate Residential Facilities Trash and Recycling Needs
Provides daily custodial service during summer season to ensure quick turnaround of facilities as needed
Maintain Appearance and Cleanliness of Residential Facilities
Motorized Equipment Usage
Perform Housekeeping Duties
Clean Common Area Bathrooms
Provides training in use of equipment, supplies and accepted custodial practices and techniques, and the safe use of equipment and materials
Responsible for coordinating the major aspects of the University Housing recycling/trash program
Assigns, review and inspect the work of assigned staff, including completing inspections forms
Assists in maintaining employee time records and reporting absences and providing input to employee evaluations
Plans, schedules and coordinates personnel and work assignments using computer or manual methods
Uses computer for communications, research of tools and supplies, documentation of job-specific details and creation of reports
Mentors and provides guidance to custodians for coordination of responsibilities, proper techniques and proper completion of work
Serves on-call emergencies when needed