Lead Custodian

Commercial & Government Contracts•Hampton, VA

2d•Onsite

About The Position

We are seeking a Lead Custodian who will actively contribute to the daily upkeep, cleanliness, and safety of our facility while also serving as a working lead for the custodial team. In this role, you’ll not only perform custodial duties yourself but also guide, mentor, and support a team primarily made up of adults with disabilities — helping them build skills, stay motivated, and succeed in their work. CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Requirements

Minimum of 2 years of hands on janitorial experience in commercial, industrial, educational, or government facilities, with strong knowledge of cleaning practices and safety procedures.
Experience operating commercial cleaning equipment, such as floor scrubbers, buffers, carpet extractors, and power washers.
Comfortable giving instructions and demonstrating cleaning tasks when needed.
Ability to stay organized, follow daily routines, and keep track of supplies or maintenance needs.
Valid driver’s license
Valid Real ID
Must be able to obtain and maintain government base access.

Nice To Haves

Knowledge of OSHA safety standards, chemical handling, and proper PPE use.
Good problem-solving skills, such as identifying supply shortages or equipment failures and escalating appropriately.
Attention to detail, ensuring cleaning meets quality standards.
Time management and task prioritization, especially when coordinating multiple cleaning assignments.
Ability to work independently and prioritize tasks without constant supervision.
Good communication skills and a helpful, team-oriented attitude.

Responsibilities

Teach custodial staff proper cleaning techniques, safety procedures, and use of equipment.
Provide encouragement, build confidence, and help team members develop workplace skills.
Explain tasks, timelines, and performance standards in a way that’s easy to understand.
Observe team members’ work, give constructive feedback, and adjust coaching as needed.
Help custodial staff overcome challenges, whether related to tasks, communication, or workplace adjustments.
Encourage team members to take ownership of their responsibilities while offering support when needed.
Track performance, progress, and any accommodations required to ensure success.
Clean and disinfect restrooms including sinks, toilets, mirrors, and floors to maintain hygiene standards.
Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
Empty trash and recycling bins and transport waste to designated disposal areas.
Wipe down windows, doors, walls, and glass surfaces to keep the facility looking fresh and welcoming.
Restock restroom and breakroom supplies such as soap, toilet paper, and paper towels.
Dust desks, shelves, and other surfaces to ensure a tidy environment.
Maintain entrance areas, stairs, and elevators to keep them clean, safe, and accessible.
Identify and report maintenance issues such as broken lights, leaks, or other hazards.
Secure the building by locking and unlocking doors at the beginning and end of shifts.
Operate cleaning equipment safely including vacuums, floor machines, and cleaning carts.
Handle cleaning products responsibly and follow all safety procedures.
Greet the team and explain the day’s tasks in clear, simple steps.
Hand out tools and equipment and make sure everyone knows what to do.
Show how to do any new tasks and remind the team about safety.
Work alongside the team during the shift and help with cleaning tasks.
Teach team members new skills and help them work more independently.
Check on progress, give quick tips, and fix problems as they come up.
Keep an eye on busy areas to make sure they stay clean throughout the day.
Make sure everyone is using equipment safely and following safety rules.
Help the team finish end-of-day tasks like trash removal and final cleaning.
Put away supplies and clean shared tools and equipment.
Talk with the team about what went well and what they can practice next time.